Admission Unit Clerk, PM (Crisis Center)

Behavioral Health Crisis Center

The Behavioral Health Crisis Center is strategically placed in Mobile County with easy access for the area with the highest need and the most frequent use, the midtown / downtown area of Mobile. This Crisis Center operates a 24 / 7 / 365 with a full complement of staff to provide crisis de-escalation and resolution no matter the time or the day.

A study of mental health related law enforcement calls shows that, as one of Alabama's largest cities, Mobile has the highest demand for police and EMS within the I-65 / I-165 corridor. Stationing the Diversion Center in this area will allow expeditious access from Baldwin, Washington, Clarke, Monroe, Conecuh, and Escambia Counties, which will also utilize the Diversion Center. Mobile Metro Jail is the second largest jail in Alabama. The annual number of individuals booked into the jail is just under 20,000. Since the Stepping Up Initiative began last year, all inmates are screened for mental illness and substance use disorders. Last year 6,828 individuals screened positive for serious mental illness. This is a serious over-representation of mentally ill individuals per capita when compared to statistics for the general population. Most individuals with mental illness or substance use disorders are arrested for petty crimes. These individuals could be diverted from arrest with the addition of more Mobile Crisis response and a Behavioral Health Crisis Center. Based on data collected from Crisis Response Team calls, Access to Care, law enforcement, local emergency departments, and a Community Health Needs Assessments, the size and structure of the Crisis Center must consist of a large living room model staffed by peer specialists, an 18 recliner temporary observation unit, and a 6 bed extended observation unit.

Responsibilities

Admissions responsibilities :

• Ensures all releases are obtained and scanned into P.O.S. timely and accurately.
• Accurately populates all fields as related to the admission process in the Avatar system as related to the patients' insurance and guarantor rankings.
• Researches all patients that present with no insurance through Medicaid and Medicare eligibility sites. Also research other insurance sites.
• Promptly responds to all Finance and Accounting requests to ensure prompt reimbursement.

Office professional responsibilities :

Other duties that may be performed depending on facility :

Supervision and consultation :

Courteous and respectful towards consumers, visitors and co-workers :

Administrative and other related duties as assigned :

Physical Requirements of the Job :

Qualifications

High school graduate or equivalent.

Preferred applicants have experience in healthcare field, with experience relative to admissions and discharges.