Office Manager

Office Manager

Advance Rehabilitation is committed to being the most sought-after physical therapy company in the Southeast for services including industrial rehabilitation, athletic training, and sports medicine. Our mission is to provide the highest quality rehabilitation services in a cost-effective and time-efficient manner while delivering excellence in customer service.

Advance Rehabilitation Connects, Adapts, Empowers, Delivers, and Serves to transform lives!

Job Description

The Office Manager plays a key role in keeping the practice running smoothly, balancing day-to-day operations with long-term efficiency goals. This position ensures the office delivers excellent patient care while staying compliant with healthcare standards. The role requires strong leadership, problem-solving, and organizational skills to support staff, maintain accurate records, and keep workflows on track.

• Supervise and train office assistants, ensuring smooth workflow and high-quality customer service
• Develop and implement office policies and procedures to optimize efficiency and productivity
• Manage scheduling and staffing to ensure adequate coverage and patient care
• Oversee the maintenance of electronic medical records and patient charts, ensuring accuracy and compliance with regulations
• Coordinate with healthcare providers, insurance companies, and other stakeholders to streamline processes and resolve issues
• Monitor and manage inventory of office supplies and equipment
• Prepare reports and analyze data to identify areas for improvement and implement solutions
• Handle escalated patient inquiries and complaints, striving for satisfactory resolution
• Ensure compliance with HIPAA regulations and other healthcare standards

Qualifications

Additional Information