PBX Specialist

A company is looking for a GPS PBX Specialist.

Key Responsibilities :

Handle incoming calls and guest inquiries, providing resolutions effectively

Utilize resources to understand and advocate for guest issues

Maintain confidentiality and uphold brand integrity while delivering high-quality service

Required Qualifications :

Preferred experience in call center, hotel, or PBX environments

Proficiency in Microsoft Office Suite with at least 2 years of experience

Minimum 6 months experience with hotel systems such as Opera and HotSOS is preferred

Schedule flexibility, including nights, weekends, and holidays

Ability to navigate multiple systems quickly and efficiently