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DISTRICT MANAGER

DISTRICT MANAGER

Compass GroupRockville, MD, US
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District Manager

Driven by our passion in the pursuit of hospitality and culinary excellence, Morrison Living has built community through dining experiences for over a century. Embedded in our culture, we deliver exceptional service and aim to be the best part of someone's day. The commitment of our team members to these core principles makes us an industry leader and an employer of choice for hospitality professionals. Everything we do means more when it's served with care. The exceptional care and culinary artistry of our team members is nurtured by training, developing, and recognizing our greatest asset our people. This approach makes the Morrison Living difference. Join us and discover how we build community one meal at a time.

Working as a District Manager (DM), you will lead a cross-functional team and manage multiple accounts within your territory. You will provide overall planning and direction to achieve operations and financial goals, align with all applicable regulations, maintain strong client relationships, and ensure we continuously support our communities in our dynamic environment.

Key Responsibilities :

  • Leads, manages, and encourages a complementary team of Resident District Managers and / or Directors of Dining Services, and their teams, to provide outstanding service
  • Drives and develops self and team towards building positive relationships with client(s) and achievement of critical metrics (profitability, safety, engagement, etc.)
  • May serve on the regional leadership team; participates in ongoing conversations with peers to share best practices, mitigate risks, champion diversity, and build community
  • Leads accounts in territory, ensuring decisions are weighed for risk / reward and short / long term implications
  • Supports senior leadership in setting the cultural tone in district and region; meets regularly with team and partners to ensure full visibility, understanding, safety, and accountability
  • Serves as representative / brand ambassador of territory; attends client and community engagement events
  • Collaborates with the Sales, Retention, and Finance teams on sales proforma and proposal development; participates in full sales and retention process
  • Collaborates with partners to support district needs and solves problems by thinking through all angles and downstream impacts
  • Ensures compliance with regional, state, and local policies governing meal and retail programs, along with safety and QA requirements; conducts audits and offers solutions for improvement
  • Champions development, performance evaluations, succession planning, and building single- and multi-unit management skills such as a full understanding of all roles within operation; support team with tools and systems
  • Owns financial results / P&L for districts in the territory, and works with leadership to ensure accuracy in reporting, forecasting, and budgeting
  • Completes required reports on time as outlined by policy
  • Ensures consistent and fair administration of all policies and procedures

Required Qualifications :

  • Bachelor's degree from an accredited college or university, or five (5) years progressive experience in multi-unit food service, hospitality management, plant operations management, environmental services, laundry, or other Support Services areas in lieu of degree
  • Preferred Qualifications :

  • Strong background in a leadership role with exposure to contract / budget management, customer service, people development, food services, negotiations, etc.
  • Has a consistent track record and knowledge of growing a business, along with proven business and financial proficiencies.
  • Has the ability to think quickly, analytically, strategically, and accurately
  • Shows expert client relationship, influencing, presentation, listening, and communications (written and verbal) skills
  • Champions the inclusive approach, and is proactive, positive, professional, flexible, and resilient
  • Demonstrates initiative, ownership, multitasking, prioritization, and organization skills
  • Proficient in the use of Microsoft Suite
  • Extensive travel is required in this position
  • Associates at Morrison Living are offered many fantastic benefits including medical, dental, vision, life insurance, disability insurance, retirement plan, flexible time off, paid parental leave, holiday time off, personal leave, associate shopping program, health and wellness programs, discount marketplace, identity theft protection, pet insurance, commuter benefits, employee assistance program, and flexible spending accounts (FSAs).

    Compass Group is an equal opportunity employer. At Compass, we are committed to treating all applicants and associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

    Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation.

    Applications are accepted on an ongoing basis.

    Morrison Living maintains a drug-free workplace.

    Associates may also be eligible for paid and / or unpaid time off benefits in accordance with applicable federal, state, and local laws.

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