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Turnberry Solutions is hiring: Technical Writer in Arlington
Turnberry Solutions is hiring: Technical Writer in ArlingtonMediabistro • Arlington, VA, United States
Turnberry Solutions is hiring : Technical Writer in Arlington

Turnberry Solutions is hiring : Technical Writer in Arlington

Mediabistro • Arlington, VA, United States
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Join to apply for the Technical Writer role at Turnberry Solutions

Duration : 9+ Months

Location : VA-Arlington, Hybrid 1-2 days onsite

Overview

Every Turnberry consultant belongs to a practice, an internal group of consultants and leaders with shared experience and expertise. Each of these practices aligns to one of the core services Turnberry offers to clients. As a Technical Writer, you will join Turnberry's Business Transformation practice. Turnberry's Business Transformation practice is dedicated to diagnosing and addressing core business challenges including regulatory compliance, full‑scale implementation, managing change and driving continuous improvement across transformation initiatives.

Responsibilities

  • Work with SMEs to understand as‑is / to‑be processes and update Benefits Administrator Guide accordingly (Audience for guide is Benefits Administrators)
  • Create change communications to Coop leaders explaining the change of 401K administrators and the benefits to their employees
  • Help coordinate training materials for Benefits Administrators for live, recorded, and self‑study courses for Benefit Administrators next summer in advance of the cut‑over
  • Creation of job aids / training materials for Benefits Administrators
  • Content Creation : Create technical content such as user manuals, online help systems, release notes, FAQs, and other technical documentation that meets the needs of the target audience
  • Content Maintenance : Update and maintain technical content to ensure that it remains accurate and up‑to‑date with the latest changes to the product, service, or process
  • Collaboration : Collaborate with subject matter experts, developers, engineers, and other stakeholders to obtain the necessary information and ensure that the technical content is technically accurate and complete
  • Writing Style : Use clear and concise writing style that is appropriate for the target audience and consistent with the organization's style guidelines
  • Content Delivery : Deliver technical content in a variety of formats, such as online help systems, printed manuals, and electronic documents
  • Document Design : Design and format technical documents to make them easy to read and navigate
  • Quality Control : Ensure all technical content meets the organization's quality standards and specifications

Qualifications

  • Bachelor's degree in Technical Communication, English, related field, or equivalent work experience
  • At least 3 years of technical writing experience (ideally 5+ years)
  • Some experience with instructional design (e.g., creating job aids and other training materials)
  • Some experience with / knowledge of 401K plans is highly desired
  • Unflappable demeanor - able to work on high visibility, high pressure program
  • Proactive and driven nature with strong diplomacy skills
  • Good communication skills, problem‑solving skills, and teamwork abilities are necessary for this role
  • Attention to detail and the ability to work under tight deadlines
  • Salary & Benefits

    The salary range for this role is $95,000 to $135,000 or the hourly equivalent. Pay is based on several factors including but not limited to education, work experience, certifications, etc. In addition to your salary, Turnberry Solutions offers benefits such as a comprehensive healthcare package (medical, dental, vision), disability and group term life insurance, health and flexible spending accounts, a utilization bonus, 401(k) with match, flexible time off for salaried employees, parental leave for salaried employees, and flexible work arrangements (all benefits are subject to eligibility requirements). No matter where or when you begin a career with Turnberry, you'll find a far-reaching choice of benefits and incentives.

    Equal Employment Opportunity Statement

    At Turnberry, inclusion is one of our core values. We are committed to creating a positive and connected work environment for all and are fully invested in and focused on hiring and growing a diverse team of high performers. We believe that uniqueness in ideas, experiences, and backgrounds make us a better Turnberry. Turnberry is an Equal Employment Opportunity employer, and recruits, employs, trains, compensates, and promotes regardless of age, ancestry, family medical or genetic information, gender identity and expression, marital, military, or veteran status; national and ethnic origin; physical or mental disability; political affiliation; pregnancy; race; religion; sex; sexual orientation; and any other protected characteristics.

    Americans With Disabilities Act (ADA) Statement

    Turnberry will provide reasonable accommodation with our application process upon request as required to comply with applicable laws. If you have a disability and require accommodation assistance in this application process, please send an email to our Human Resources department at turnberryhr@turnberrysolutions.com.

    Seniority Level

    Mid‑Senior level

    Employment Type

    Contract

    Job Function

    Marketing, Public Relations, and Writing / Editing

    Industries

    Business Consulting and Services

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