Talent.com
Customer Service Representative
Customer Service RepresentativeAvery Dennison • Mentor, OH, US
Customer Service Representative

Customer Service Representative

Avery Dennison • Mentor, OH, US
job_description.job_card.30_days_ago
serp_jobs.job_preview.job_type
  • serp_jobs.job_card.full_time
job_description.job_card.job_description

Customer Service Representative

Avery Dennison Corporation (NYSE : AVY) is a global materials science and digital identification solutions company. We are Making Possible products and solutions that help advance the industries we serve, providing branding and information solutions that optimize labor and supply chain efficiency, reduce waste, advance sustainability, circularity and transparency, and better connect brands and consumers. We design and develop labeling and functional materials, radio frequency identification (RFID) inlays and tags, software applications that connect the physical and digital, and offerings that enhance branded packaging and carry or display information that improves the customer experience. Serving industries worldwide including home and personal care, apparel, general retail, e-commerce, logistics, food and grocery, pharmaceuticals and automotive we employ approximately 35,000 employees in more than 50 countries. Our reported sales in 2024 were $8.8 billion.

At Avery Dennison, some of the great benefits we provide are :

  • Health & Wellness benefits starting on day 1 of employment
  • Paid parental leave
  • 401K eligibility
  • Tuition reimbursement
  • Employee Assistance Program eligibility / Health Advocate
  • Paid vacation and Paid holidays

Job Description

Provide exceptional customer service to assigned customers and accounts. Manage accounts in terms of order processing, order follow up, pricing integrity, on-time deliveries, and complete order fulfillment.

Responsibilities

May include, but are not limited to :

  • Manage accounts in terms of order processing, order follow up, pricing integrity, on-time deliveries, and complete order fulfillment.
  • Implement account service strategies.
  • Principal liaison with marketing and sales for assigned customers.
  • Implementation of marketing programs for assigned accounts.
  • Support all aspects of service to the customer including, but not limited to : price quotes and quote follow-up.
  • Initiate and implement initiatives which improve customer service and responsiveness.
  • Coordinate with Logistics and Operations on capacity planning and scheduling.
  • Champion customer needs, proactively follow up on customer inquiries, and be the customer's advocate by driving the voice of the customer (VOC) into the organization
  • Provide responsive order management support including order entry, or expediting and shipment information to customers.
  • Proactively communicate supply chain issues and provide alternatives.
  • Attend technical training seminars.
  • Back-up team-members when workload makes this necessary.
  • Partner with the Sales team to assist in achieving sales goals.
  • Qualifications

  • High School Diploma or equivalent required. Bachelor's degree a plus.
  • 3 - 5 years of Customer Service or related experience a plus.
  • Strong written, verbal and telephone skills.
  • Strong data entry and organizational skills. Detailed oriented with good follow-up skills.
  • Able to effectively manage many priorities and issues.
  • Understanding of applicable computer systems, such as Google, Microsoft Office, Lotus Notes, and function specific software.
  • The hours for this role will be 10a - 7p, but may adjust as businesses needs dictate.
  • Additional Information

    The hourly range for this position is $19.58 - $26.11. The hiring base salary range above represents what Avery Dennison reasonably expects to pay for this position as of the date of this posting. Actual salaries will vary within the range, and in some circumstances may be above or below the range, based on various factors including but not limited to a candidates relevant skills, experience, education and training, and location, as well as the job scope and complexity, responsibilities, and regular and / or necessary travel required for the position, which may change depending on the candidate pool. Avery Dennison reserves the right to modify this information at any time, subject to applicable law.

    All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or other protected status. EEOE / M / F / Vet / Disabled. All your information will be kept confidential according to EEO guidelines.

    Reasonable Accommodations Notice

    If you require accommodations to view or apply for a job, alternative methods are available to submit an application. Please email : na.ta.operations@averydennison.com to discuss reasonable accommodations.

    serp_jobs.job_alerts.create_a_job

    Customer Service Representative • Mentor, OH, US

    Job_description.internal_linking.related_jobs
    Field Sales Representative

    Field Sales Representative

    AT&T • Euclid, OH, US
    serp_jobs.job_card.full_time
    Join an elite group of sales professionals bringing customized, white glove experiences directly in the customer's home.Field Sales Representatives at AT&T are driven to connect every interaction ...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Customer Service Representative

    Customer Service Representative

    Planet Fitness • Lakewood, OH, US
    serp_jobs.job_card.full_time
    Customer Service Representative.Responsible for new member sales and creating a positive member experience by providing a superior level of customer service to members, prospective members, and gue...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Bank Customer Service Representative

    Bank Customer Service Representative

    VirtualVocations • Cleveland, Ohio, United States
    serp_jobs.job_card.full_time
    A company is looking for a Bank Call Center Representative for evening shifts.Key Responsibilities : Respond promptly to customer calls and online inquiries Investigate and resolve account-relate...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_hours • serp_jobs.job_card.promoted • serp_jobs.job_card.new
    B2B Sales Representative

    B2B Sales Representative

    Slice Merchant Services • Euclid, OH, US
    serp_jobs.job_card.full_time
    Excellent opportunity to join a leading, national credit card processing company that has over a decade of industry experience. Slice has put together a comprehensive package of products and service...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Customer Service Representative

    Customer Service Representative

    JP Workman Group • Cleveland, OH, United States
    serp_jobs.job_card.full_time
    JP Workman Group has partnered with an established and highly awarded Cleveland based manufacturing company to help them identify an experienced Customer Service Representative to join their team!....serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Customer Service Representative

    Customer Service Representative

    Spectrum • Cleveland, OH, US
    serp_jobs.job_card.full_time
    Customer Service Mobile Representatives.Customer Service Mobile Representatives are active listeners and tech-savvy problem solvers whose positive communications make all the difference to our cust...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Customer Service Representative - FT

    Customer Service Representative - FT

    Avis Budget Group • Cleveland, OH, US
    serp_jobs.job_card.full_time +1
    Avis Budget Group Job Opportunity.Immediately hiring! If the idea of spending the day sitting behind a desk in a call center or working as a cashier in a retail store leaves you feeling bored, join...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Customer Service Representative

    Customer Service Representative

    SunSource • Solon, OH, US
    serp_jobs.job_card.full_time
    Customer Service Representative.Electro-Matic, a SunSource company, has helped transform American industry by supplying automation components and solutions to leading U. Today, Electro-Matic continu...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Customer Service Representative

    Customer Service Representative

    Waterway Carwash • Pepper Pike, OH, United States
    serp_jobs.job_card.full_time
    Join our Team - Every day is an opportunity to Shine!.Ready to make an impact with exceptional customer service? As a CSA, you'll ensure that every customer's needs are met while enjoying a support...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Tennessee Healthcare Customer Service Representative

    Tennessee Healthcare Customer Service Representative

    VirtualVocations • Cleveland, Ohio, United States
    serp_jobs.job_card.full_time
    A company is looking for a Healthcare Customer Service Representative working remotely.Key Responsibilities Recommend upgrades to health plans based on product and brand knowledge Conduct resear...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_1_day • serp_jobs.job_card.promoted
    Store Customer Service Specialist

    Store Customer Service Specialist

    Sherwin Williams • Madison, OH, US
    serp_jobs.job_card.part_time
    This position is essential to the success of our retail stores.Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about S...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Customer Service Representative Second Shift

    Customer Service Representative Second Shift

    Planet Fitness • Lakewood, OH, US
    serp_jobs.job_card.full_time
    Enhancing people's lives with an affordable, high-quality fitness experience requires a team of inspiring, motivated and fun-loving go-getters. As one of the largest and fastest-growing franchisors ...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Customer Service Representative

    Customer Service Representative

    CrossCountry Mortgage • Cleveland, OH, US
    serp_jobs.job_card.full_time
    CrossCountry Mortgage Job Opportunity.CrossCountry Mortgage (CCM) is the nation's number one distributed retail mortgage lender with more than 7,000 employees operating over 700 branches and servic...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Healthcare Customer Service Representative

    Healthcare Customer Service Representative

    VirtualVocations • Cleveland, Ohio, United States
    serp_jobs.job_card.full_time
    A company is looking for a Healthcare Customer Service Representative.Key Responsibilities Make outbound calls to patients and customers to schedule appointments and conduct surveys Assist patie...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Temporary Healthcare Customer Service Representative

    Temporary Healthcare Customer Service Representative

    VirtualVocations • Cleveland, Ohio, United States
    serp_jobs.job_card.full_time
    A company is looking for a Temp Call Center Representative.Key Responsibilities Make high-volume outbound calls to CareSource members to complete Health Needs Assessments (HNAs) Document all res...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_hours • serp_jobs.job_card.promoted • serp_jobs.job_card.new
    Outbound Customer Service Representative

    Outbound Customer Service Representative

    VirtualVocations • Cleveland, Ohio, United States
    serp_jobs.job_card.full_time
    A company is looking for an Outbound Customer Service Representative.Key Responsibilities Initiate conversations with clients to provide ongoing solutions Provide information and guidance on pro...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Sales Representative

    Sales Representative

    Sysco • Madison, OH, US
    serp_jobs.job_card.full_time
    Are you an experienced Sales Professional, Restaurant Manager, Culinary Manager or Chef looking for career development opportunities? Join Sysco’s World Class Sales Team and explore all the b...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Customer Service Representative

    Customer Service Representative

    nVent • Solon, OH, US
    serp_jobs.job_card.full_time
    We're looking for people who put their innovation to work to advance our success and their own.Join an organization that ensures a more secure world through connecting and protecting our customers...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted