Healthcare Solution Architect

Overview

Title : Healthcare Solution Architect

Reporting to : VP, Client Operations

Location / Travel : This position can be based remotely in the US, or based in our Bethesda, MD HQ

Opportunity : Get Well is seeking a Healthcare Solution Architect to design and implement secure, scalable, and reliable solutions to support our clients. The Healthcare Solution Architect will be responsible for understanding business needs, translating technical specifications into business objectives, designing solutions, and guiding implementation while working with a variety of stakeholders. The ideal candidate will have experience with delivering healthcare business and technical solutions, the ability to stay up to date on market trends, and provide recommendations on new tools and technologies to improve our business solutions and deliverables.

Responsibilities

• Design optimized end-to-end solutions by conducting decision analysis and resolution on potential options using system mapping, organizational mapping, and business model analysis.
• Collaborate with key stakeholders to translate business and technical requirements into implementable products and solutions with necessary technical interfaces and integrations.
• Create high-level architectural and design specifications with a focus on system integration and alignment with business processes.
• Partner with customers to present business and technical solutions for complex functionalities.
• Provide technical and implementation subject matter expertise to assist sales in scoping technical requirements with existing and new customers.
• Work closely with product and project teams to review and analyze requirements, identify gaps, and present operational solutions surfacing client needs to product teams.
• Demonstrate in-depth knowledge of clinical healthcare EMR systems regarding data integrations and data requirements that best serve particular use cases and outcomes.
• Additional knowledge around payer-side healthcare operations, particularly in Medicaid / Medicare, with expertise in provider enrollment and services solutions and understanding of costs and provider needs.
• Evaluate and translate business requirements into functional system specifications and optimized business processes.
• Develop solution-specific collateral that outlines the scope and implementation requirements prior to contracting.
• Provide guidance on workflow diagrams, process mapping, and gap analysis to define current (AS-IS) and future (TO-BE) states.
• Lead business transformation initiatives by aligning business capability models with value streams.
• Integrate strategic business needs, process management, operations, and systems to deliver comprehensive solutions.

Requirements

About You

About Get Well

Now part of the SAI Group family, Get Well is redefining digital patient engagement by putting patients in control of their personalized healthcare journeys, both inside and outside the hospital. Get Well combines high-tech AI navigation with high-touch care experiences to activate patients, improve loyalty and outcomes, while reducing the cost of care. For almost 25 years, Get Well has served more than 10 million patients per year across over 1,000 hospitals and clinical partner sites, using longitudinal data analytics to better serve patients and clinicians. AI innovator SAI Group, led by Chairman Romesh Wadhwani, is the lead growth investor in Get Well. Get Well’s award-winning solutions were recognized again in 2024 by KLAS Research and AVIA Marketplace. Learn more at Get Well and follow-us on and Twitter.

When it comes to careers, our approach is simple : empower employees to do their best work and live their best professional and personal lives. We support a diverse group of employees across more than 30 states with tools to support financial, physical and emotional well-being and the flexibility to design what meets your needs. You’ll find generous paid time away, various paid leave programs, 401(k) and incentive plans, internal education programs, health benefits, fitness reimbursement, cell phone subsidy, casual offices with snacks and drinks, peer recognition programs, health advocacy and employee assistance programs, and more. Our most valuable benefit? An environment that supports YOU. The estimated pay range for this position is $135,000 - $160,000 in base salary plus bonus. Base salary is dependent on education, experience, and skills and subject to change.

Get Well is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, or veteran status.

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