Call Center Agent

A company is looking for a Call Center Agent to handle incoming calls for the Florida Department of Financial Services.

Key Responsibilities

Provide exceptional customer service in a high-volume call environment

Maintain full-time availability for a Monday through Friday schedule, 8 : 00 AM to 5 : 00 PM EST

Utilize technical skills to navigate software applications and manage calls effectively

Required Qualifications

Must have a reliable wired internet connection with a minimum speed of 20 Mbps download and 5 Mbps upload

Possess a high-quality wired headset, keyboard, and mouse for optimal performance

Available to work a consistent Monday through Friday schedule, from 8 : 00 AM to 5 : 00 PM EST

Preferred residency in Florida or Texas

Ability to pass a Level 2 background check