Job Title : Global Mobility Specialist
Location : Austin TX
Rate : $30 / hr on W2
Type : Contract - Onsite
Key Responsibilities :
- Support Client's Global Mobility Program by managing end-to-end employee relocation processes, including domestic, cross-country, and cross-entity moves. Specific
Responsibilities include :
Manage employee mobility cases in coordination with key stakeholders such as Payroll, Benefits, Immigration, and HR, ensuring accurate HR transactions and tracking move status.Maintain a centralized tracker for all employee mobility cases and provide weekly status reports to the Global Mobility Leader; escalate issues as needed.Participate in vendor performance reviews and audits.Train Talent Acquisition Recruiters on using the vendor mobility tool and provide ongoing support for related questions.Communicate proactively with employees regarding their mobility status and address inquiries.Perform weekly audits of vendor files and HR records to ensure accuracy of employee move data.Audit vendor invoices, prepare them for leader approval, and coordinate with Finance for payment; resolve any billing discrepancies with vendors.Contribute to the development and maintenance of HR, Manager, and Employee FAQs.Keep the HR Global Mobility site up to date with the latest vendor, program, and legal information.Provide guidance and support to internal departments and external service providers regarding mobility processes.Demonstrate operational excellence in delivering high-quality customer service and effective day-to-day administration.Candidate Profile - Ideal Qualifications :
Strong background in Global Mobility or HR Operations, with experience in a fast-paced environment.Highly organized with strong process development skills.Adaptable and able to work across different time zones.Quick learner with the ability to create structure in ambiguous situations.Team player with critical thinking and analytical skills.Deep understanding of Global Mobility processes, best practices, policies, and metrics.Excellent customer service and stakeholder management skills.Ability to determine when to make decisions independently and when to escalate issues.Knowledge of HR tools, systems, and processes, and familiarity with key stakeholders.Exceptional communication skills with strong attention to detail and accuracy.Proven ability to collaborate effectively with managers, HR professionals, and external vendors.Fast at learning and implementing new processes.Preferred Experience :
Minimum 2 years of experience in corporate relocation, including hands-on administration of employee moves across countries.Experienced case manager.Proficient in Microsoft Office tools and HR systems.