Client Solutions Manager

Job Description

Job Description

About Vidsy

Vidsy is a multi-award-winning creative technology company, with hubs in London (HQ), NYC, LA, and Toronto. We’re building the ultimate platform for brands and Creators to team up and thrive together. Our platform empowers global brands to produce impactful video ads while giving Creators the tools, opportunities, and fair pay to work on amazing projects. We're building a different way to create; democratising creativity and empowering brands and Creators to build value together.

The Role

We’re looking for a Client Solutions Manager to join our LA (Malibu) based team. You’ll run complex projects with confidence, integrate Vidsy seamlessly into client workflows, and raise the bar for delivery standards. You’ll be the steady hand for both clients and internal teams, solving challenges before they escalate, turning project learnings into better processes, and building client trust in Vidsy. This is a fantastic opportunity for a strategic thinker and executor who thrives on solving problems, and has the gravitas to positively influence and lead clients.

At Vidsy, Client Solutions is about more than managing projects. We create experiences clients love, build reliance that makes us indispensable, and strengthen trust that fuels long-term client growth. If that excites you, we’d love to hear from you.

What You'll Be Doing

• Own end-to-end project management of complex campaigns and projects.
• Spot challenges early and implement solutions to keep delivery on track.
• Lead, implement and integrate Vidsy’s solution into Enterprise clients
• Share learnings from projects to improve how both clients and Vidsy work.
• Influence and guide teams to adopt better ways of working.
• Ensure clients consistently have positive, reliable experiences with Vidsy.

What We're Looking For

Compensation & Package

\uD83D\uDCB0 Salary between $90,000 to $120,000 dependent on experience

\uD83D\uDCC8 Share Options

\uD83E\uDE7A Private Healthcare

\uD83D\uDCE5 401k

\uD83D\uDCBB Flexible working through our 'virtual-first' hybrid approach

\uD83C\uDFDD 25 days vacation plus Federal Days

\uD83D\uDE07 Annual Volunteer Day

&hearts️ Vidsy's growing well being offering & EAP

\uD83C\uDF7C Enhanced parental leave policies

\uD83C\uDF0D Your carbon footprint offset via our Ecologi partnership

Hybrid ‘Virtual-First’ Work Setup

Vidsy embraces a hybrid ‘virtual-first’ approach across all our hubs. We require all new team members to be based locally to their regional hub from day one, but offer the flexibility to access office space as needed, or whenever it best supports your productivity and collaboration. The balance between in-office and remote work will vary depending on your team, role, and personal preferences.

Diversity at Vidsy

We’re committed to building a representative, inclusive, and super-friendly team because diverse experiences, perspectives, and backgrounds lead to better workplaces and better products. At Vidsy, we welcome everyone and do not discriminate based on race, colour, religion, gender, national origin, age, sexual orientation, marital status, disability, or any other protected characteristic.

For more information on reasonable accommodations in the interview process please see THIS LINK

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.