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Call Center Senior Manager

Call Center Senior Manager

Abacus Service CorporationDimondale, MI, US
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Job Description

Leadership & Management

Oversee call center operations to ensure compliance with performance metrics.

Directly manage supervisors and managers, ensuring adherence to staffing levels and schedules.

Maintain high workforce productivity by implementing performance improvement plans and quality control programs.

Enforce...

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Call Center Manager • Dimondale, MI, US

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