Occupancy Specialist I (Argonaut / El Tovar Apartments)

Occupancy Specialist I (Argonaut / El Tovar Apartments)

WinnCompanies is looking for an Occupancy Specialist I to join our team at Argonaut / El Tovar Apartments, two residential communities within blocks of one another in Denver, CO, which have 109 units in total.

In this role, you will be responsible for assisting the Property Manager with the initial, interim and annual tenant recertifications at the property or properties. You will also provide outstanding service to customers, residents, and clients.

Please note that the pay range for this position is $20.00 to $22.00 per hour, depending on experience. This is a part-time position, which is not eligible for Winn benefits and will work 25 hours per week. Additionally, applications will be accepted until October 8th at 5 : 00PM MST.

Responsibilities

• Process initial, interim and annual recertifications. This includes : Notifying residents of their impending recertifications using notices supplied by Property Management Software.
• Conduct the recertification interviews with residents. Review each recertification to ensure that all checklist items are complete. Send recertification verification forms to the appropriate agencies (e.g., Social Security Administration, place of employment, welfare agency, Veterans Administration) relevant banks and other organizations (e.g., drug stores).
• Complete the recertification worksheet necessary to prepare the voucher (i.e., Form 50059) for the local HUD office, state agency, or local housing authority; this includes ensuring that the resident signs the recertification (HUD sites only).
• Complete the recertification worksheet so that the annual Tax Credit reports (Tenant Income Certification TIC) may be prepared for the state compliance agency. This includes having the resident sign all applicable paperwork.
• Assist the Property Management staff with preparing for the property review by owners, regulatory agencies, auditors, etc., as necessary.
• Ensure all information is accurate and entered in the Property Management Software; Comply with company policies regarding the proper treatment of Tax Credit and Resident files.
• Assist the Property Management staff with all facets of the move-in process; Ensure that files comply with the regulations of all funding / regulatory agencies, such as HOME and HIF.
• Ensure recertifications are fully completed and executed with Property Manager and resident signatures by the date due.
• Ensure the proper treatment of residents' personal and private information; maintaining such records in accordance with local, state and / or federal law.
• Ensure that the recertification reporting calendar is followed and that all recertification reports and letters to tenants are run and delivered timely.
• Ensure all prospect information is maintained and managed in a waitlist and in compliance with regulations for waitlist management; including but not limited to completion of guest cards, purging the waitlist at periodic intervals to ensure active and available prospects are at the top of the list, keeping in contact with the top prospects to ensure interest continues when vacancies become available, etc.
• Engage in marketing activities to increase prospect activities. Show vacant apartments or take prospects on property tours to solidify interest and pre-qualify applicants as necessary explaining income qualifications and required documentation for certification process.
• Assist Property Management with PBA, Project Based Section 8 or other subsidy contract renewals, including calculation of utility allowances (HUD Contracts).
• Perform special assignments as needed.

Requirements

Preferred Qualifications

With 4,300+ team members working across 600+ locations in 27 states and D.C., WinnCompanies is the #1 manager of affordable housing and a leader in developing and managing mixed-use properties, market rate properties and military housing. Operations, sales, compliance, maintenance, marketing, IT, HR, accounting and finance. No matter your passion, your work at Winn will impact people who are more than just residents to us. They're individuals, families and heroes.