Member Services Billing Coordinator

Job Description

Job Description

Description :

Under the general supervision of the Director of Finance, the Member Services Billing Coordinator is responsible for ensuring that the company receives payment for goods and services offered to customers. Duties include maintaining member accounts, payment processing and application, monthly billing statements and collecting past-due accounts.

This is a full-time, non-exempt position reporting to the Director of Finance. It is based on-site at Rumbling Bald. Remote or hybrid work options are not available.

Benefits include health insurance, dental, vision, short-term disability, long-term disability, life and AD&D insurance, Paid Time Off, paid holidays, and a 401k with company match.

Essential Job Duties

• Prepares, posts, verifies, and records customer payments and transactions related to accounts receivable.
• Maintains and updates customer files, including name or address changes or mailing attentions.
• Generates monthly billing statements to members.
• Collaborates with the Director of Finance to reconcile accounts receivable on a periodic basis.
• Assists the Director of Finance with the year-end audit as it relates to accounts receivable.
• Copies, files, and retrieves materials for accounts receivable as needed.
• Creates reports regarding the status of customer accounts as requested.
• Drafts correspondence for standard past-due accounts and collections, identifies delinquent accounts by reviewing files, and contacts delinquent accountholders to request payment.
• Provides required information to attorneys for filing claims of liens on delinquent accounts.
• Works with a Board sub-committee to research properties for possible foreclosure.
• Maintains confidentiality of Association and guest information.

Other Job Duties

Requirements :

Physical Requirements