Talent.com
IT Technician (CGA Specialist)

IT Technician (CGA Specialist)

Crimson EducationPortland, Oregon, .US
job_description.job_card.variable_days_ago
serp_jobs.job_preview.job_type
  • serp_jobs.job_card.full_time
  • serp_jobs.filters_job_card.quick_apply
job_description.job_card.job_description

About This Role

Join Crimson Global Academy as an IT Technician specializing in our unique educational technology ecosystem. This is an exciting opportunity to move beyond traditional IT support and become an expert in the platforms and workflows that power a fast-growing global online school.

You'll be the go-to specialist for CGA's academic and operational systems, handling complex issues that require deep platform knowledge and providing reliable support to staff and students across multiple time zones.

What You'll Do

Platform Expertise & Support

  • Troubleshoot and resolve common device issues for remote staff, teachers and customers (e.g., connectivity problems, performance issues, operating system updates, peripheral setup, and software installation). Guide users through remote device troubleshooting steps.

Advanced Troubleshooting

  • Diagnose and resolve complex issues specific to educational workflows, such as Class Notebook synchronization problems, Canvas LTI integration errors, and recording database issues
  • Document all troubleshooting steps and escalate complex cases to the CGA Engineering team with comprehensive details and much more!

    • What We're Looking For

    Experience & Background

  • 1-3 years in IT support or systems administration, with preference for remote, multi-platform environments
  • Proven track record of resolving issues beyond standard Tier 1 support level

    • Technical Expertise

  • Strong Microsoft 365 administration skills (Teams, OneNote, SharePoint, OneDrive)
  • Experience with Google Workspace, Zoom, and SSO / Identity platforms (Auth0, Cognito, Azure AD)
  • Canvas LMS or similar learning management system experience preferred
  • Basic SQL knowledge (Metabase / Snowflake) is a plus
  • Enthusiasm for learning new technologies and platforms

    • Essential Skills

  • Excellent communication abilities with both technical and non-technical users
  • Strong documentation and process-oriented mindset
  • Self-motivated with ability to work independently and take ownership of specialized support cases

    • Preferred Qualifications

  • CompTIA A+ certification
  • Bachelor's degree or diploma in relevant field
  • Experience in educational technology environments

    • Why Choose CGA?

  • Specialization Opportunity : Develop deep expertise in educational technology rather than general IT support
  • Growth Path : Work directly with our Engineering Team and academic leadership to shape the future of online education technology
  • Impact : Help build the foundation for autonomous CGA IT support while directly supporting student and teacher success
  • Innovation : Be part of a fast-growing organization that's redefining global online education
  • Flexibility : Fully remote role with the autonomy to make meaningful improvements to our support processes

    • Ready to Apply?

    If you're passionate about educational technology and ready to take your IT support career to the next level, we'd love to hear from you!

    Join us in building exceptional technology support for the future of online education.

    serp_jobs.job_alerts.create_a_job

    It Technician • Portland, Oregon, .US

    Job_description.internal_linking.related_jobs
    • serp_jobs.job_card.promoted
    Field Service Engineer - October 2025

    Field Service Engineer - October 2025

    Beacon HillHillsboro, OR, US
    serp_jobs.job_card.full_time
    Field Service Engineer Job Description.Performs on-site service and repair of automated semiconductor manufacturing equipment. Troubleshoots and diagnose equipment problems.Maintains records and rep...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    Insight Global is hiring : Picture Archiving And Communication System Administrat

    Insight Global is hiring : Picture Archiving And Communication System Administrat

    MediabistroPortland, OR, United States
    serp_jobs.job_card.full_time
    Picture Archiving And Communication System Administrator.South Florida's leading health system is seeking a highly experienced professional with deep expertise in the PACS / Imaging space and Neurosc...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_1_day
    • serp_jobs.job_card.promoted
    Interconnection Coordinator

    Interconnection Coordinator

    BizTek PeopleTualatin, OR, US
    serp_jobs.job_card.full_time
    Identify and track Net Metering questions and issues arising from interconnections at each renewable resource site.Maintain database of issues and resolutions. Lead meetings to discuss current Net M...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    Datacenter Technician

    Datacenter Technician

    The Archetype StrategyPortland, OR, US
    serp_jobs.job_card.full_time
    serp_jobs.filters_job_card.quick_apply
    Data Center Technician Company : The Archetype Strategy Overview : The Archetype Strategy is seeking a detail-oriented and skilled Data Center Technician to join our team.In this ro...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    EWP Tech 1

    EWP Tech 1

    International Wood ProductsClackamas, OR, US
    serp_jobs.job_card.full_time
    The job typically requires completion of a formal drafting program and no previous experience, or equivalent.Work assignments are varied, but limited in scope and complexity.Supervision is readily ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    • serp_jobs.job_card.new
    Echocardiograph Technologist

    Echocardiograph Technologist

    Providence Non-RN - OregonGresham, OR, US
    serp_jobs.job_card.full_time
    Description Echocardiograph Technologist at Providence Portland Medical Center in Portland, OR.Full-Time / Day Shift $6,000 Sign-on Bonus for eligible external candidates who meet all conditions for ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_hours
    Satellite Tech for Starlink Installation Pros

    Satellite Tech for Starlink Installation Pros

    WebProps.orgLake Grove, OR, US
    serp_jobs.job_card.full_time
    serp_jobs.filters_job_card.quick_apply
    Are you a tech-savvy problem solver with a passion for excellent customer service? We want YOU! 🌟.Nationwide - Work anywhere in the USA. Install satellite internet systems at customer locations.Mou...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Xray Tech - ARRT (Portland)

    Xray Tech - ARRT (Portland)

    Elios TalentPortland, Oregon Metropolitan Area, US
    serp_jobs.job_card.full_time +1
    We are seeking a skilled and motivated.In this role, youll operate fluoroscopy (C-arms) in both orthopedic surgery and interventional pain procedures, working closely with physicians and clinical s...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Interconnection Project Coordinator

    Interconnection Project Coordinator

    BizTek PeopleTualatin, OR, US
    serp_jobs.job_card.full_time
    Overall responsibility of processing project inquiries, applications and agreements and identifying interconnection issues for the Net Metering Program. The position must work with solar, wind, smal...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    91M Bradley Fighting Vehicle System Maintainer

    91M Bradley Fighting Vehicle System Maintainer

    U.S. ArmyLake Oswego, OR, United States
    serp_jobs.job_card.permanent
    M Bradley Fighting Vehicle System Maintainer.As a Bradley Fighting Vehicle System Maintainer, you’ll have the challenging task of performing repairs and maintenance exclusively on the range of Brad...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Xray Tech - ARRT

    Xray Tech - ARRT

    Elios TalentPortland, OR, US
    serp_jobs.job_card.full_time
    We are seeking a skilled and motivated.In this role, you’ll operate fluoroscopy (C-arms) in both orthopedic surgery and interventional pain procedures, working closely with physicians and cli...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    EWP Tech 1 (Clackamas)

    EWP Tech 1 (Clackamas)

    International Wood ProductsClackamas, OR, US
    serp_jobs.job_card.part_time
    The job typically requires completion of a formal drafting program and no previous experience, or equivalent.Work assignments are varied, but limited in scope and complexity.Supervision is readily ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    Surgical Services - CVOR Tech

    Surgical Services - CVOR Tech

    Zenex Staffing Solutions Pvt Ltd.Portland, OR, United States
    serp_jobs.job_card.full_time
    serp_jobs.filters_job_card.quick_apply
    CVOR CST ASAP start 4x10s : 0645-1715; Variable day.Main OR when there are not CVOR cases- integrated OR) Floating : required (to our ambulatory sister site, CHH, if needed) NBSTSA required Position ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Measure Tech (Part-Time) - Oregon City, OR

    Measure Tech (Part-Time) - Oregon City, OR

    Home Depot (Management)Oregon City, OR, US
    serp_jobs.job_card.part_time
    The Home Depot Measure Technician.With a career at The Home Depot, you can be yourself and also be part of something bigger. The Measure Technician (In-Home Advisor) works independently in a traveli...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    Surgical Services - GI / Endo Tech

    Surgical Services - GI / Endo Tech

    Zenex Staffing Solutions Pvt Ltd.Portland, OR, United States
    serp_jobs.job_card.full_time
    serp_jobs.filters_job_card.quick_apply
    Role : Endoscopy Tech / GI Tech Shift : 4X10; 07 : 00-17 : 30 Call expectations : 24 hr call once per week as well as one weekend every 6 weeks is a requirement of this position. Contract Length : 13 weeks ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    LUBE TECH / C LEVEL TECH

    LUBE TECH / C LEVEL TECH

    Meineke - 1247Happy Valley, OR, US
    serp_jobs.job_card.full_time
    C-Level TechsStart Turning Wrenches and Building Your Future.Are you just getting started in the automotive world and ready to grow your skills in a fast-paced, high-volume shop? Our Vancouver loca...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    Network Administrator

    Network Administrator

    Sanctuary Cognitive Systems CorporationVancouver, Washington, United States, 98660
    serp_jobs.job_card.permanent
    Sanctuary AI is seeking an experienced.You will be accountable for the availability, security, and performance of our network infrastructure and systems, keeping people and services reliably connec...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Field Service Tech I

    Field Service Tech I

    Liquid BrandSherwood, OR, US
    serp_jobs.job_card.full_time
    Are you a CDL driver looking for a local, steady job with competitive pay and great benefits? At Liquid Environmental Solutions, we offer an opportunity to work close to home, with consistent route...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days