Firearms Sales Associate
The purpose of a Firearms Sales Associate is to provide exceptional customer service and expertise in firearms and related accessories. Your in-depth knowledge of firearms regulations, safety practices, and product features will contribute to a positive shopping experience for our customers.
Responsibilities include :
- Greeting customers with a warm and friendly demeanor
- Engaging customers in meaningful conversations
- Providing expert guidance and unbiased product recommendations
- Ensuring compliance with all firearms laws and regulations
- Completing firearm compliance training
- Assisting customers in selecting appropriate ammunition and accessories
- Maintaining an organized firearms display area
- Processing transactions accurately and efficiently
- Staying updated on firearm trends and industry news
- Listening to customer concerns and addressing issues promptly
- Establishing long-term relationships with customers
- Demonstrating product features and benefits
- Utilizing upselling and cross-selling techniques
- Promoting exclusive offers and store loyalty programs
- Processing special orders and resolving return issues
- Contributing to visual merchandising efforts
- Participating in cross-training for flexibility
- Engaging in learning initiatives
- Providing friendly, proactive, and professional support
- Demonstrating behaviors that exemplify Rural King's Values
- Performing other duties as assigned
Essential Qualities for Success :
High school diploma or equivalent; additional education or training in firearms safety is a plus.Previous experience in firearms sales or a related field is preferred.Knowledge of federal, state, and local laws and regulations regarding firearms sales and transfers.Strong interpersonal and communication skills.Excellent attention to detail and organizational skills.Demonstrated ability to prioritize tasks, meet deadlines.Proficiency in using computer systems for transaction processing.Strong commitment to maintaining a safe and secure shopping environment.Demonstrated behaviors must reflect integrity, professionalism, and confidentiality.Physical Requirements :
Ability to stand for prolonged periods of time.Ability to lift, push, and / or pull a minimum of 30 pounds repetitively and 31-50 pounds intermittently.Effective verbal communication skills.Close visual awareness.Ability to use a ladder and / or pallet jack.Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions.