Service Advisor - State College

Principal Duties And Responsibilities

Enhance Stuckey Automotive Customer Experience

Advises customers at auto dealerships about their repair needs by taking test drives, checking vehicle maintenance records, and examining service schedules

Greet and welcome service customers in a friendly and courteous manner

Schedules appointments, answer phones and collects funds for service

Verifies warranty and service contract coverage

Develops estimates by costing materials, supplies and labor

Prepares repair orders

Maintains excellent customer rapport

Maintains automotive records

Continuous learning by participating in education opportunities and required training

Attends to customers in waiting areas as well as driving them home or to work as needed

Ensure cleanliness of service write up area

Follow Guidelines set in Stuckey Automotive Handbook

Work with Service Manager to met and exceed any deadlines

Meet and / or maintain all requirements for Job function

Reports to : Service Manager

Minimum Qualifications, Skills, Work Experience Requirements

Valid Driver's License

Must Submit and Pass Drug Screening

Understanding of Stuckey Automotive's Excellent Customer Service

Honesty, Integrity, Trustworthiness, Kindness

Driven and Passionate to achieve growth and goals

Excellent Communication skills

Strong Professional Manners