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Scheduler

Scheduler

Coker Service Inc.Villa Park, Illinois, United States
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Organize and facilitate the schedule of work to be completed through dispatching of service technicians.

Duties :

  • Schedule Technicians for Service Calls.
  • Communicate the schedule to customers and technicians.
  • Plan Preventative Maintenance schedules for various customers and equipment.
  • Update customers on status of calls.
  • Coordinate with other departments to ensure the technician is prepared to service the equipment.
  • Coordinate service techs to meet customer deadlines.

Skills :

  • Proficient use of Windows operating system.
  • Proficient Map skills
  • Proficient use of Google Apps for Business.
  • Exceptional customer service skills.
  • Ability to thrive and keep a positive attitude in a high tempo, stressful environment.
  • Ability to coordinate schedules of 20+ technicians covering territory of multiple states.
  • Familiarity with CAD (computer-aided dispatch) systems.
  • Exceptional ability to visualize geographical data and efficiently route techs using computer mapping software.
  • Must be able to devise plans of action while be willing and able to adjust plans regularly to keep pace with an ever‐changing service landscape.
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    Scheduler • Villa Park, Illinois, United States