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Desktop Support Associate

Desktop Support Associate

Lipari FoodsWarren, MI, US
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Overview

Desktop Support Specialist position is responsible for desktops, laptops, printers, email, phone systems, and all peripherals support. Candidate will install and configure computer programs and systems, diagnose hardware and software faults, and solve technical problems for the entire system. Additional responsibilities include installing and updating computer systems and peripherals, setting up new users in the system, and assisting Lipari staff with troubleshooting issues.

Responsibilities

  • Provide desktop support for all employees
  • Troubleshoot PC issues
  • New employee set-up and administration
  • Install and upgrade all PCs and peripherals
  • Setting up systems for new users
  • Test and evaluate new technology

Qualifications

  • 2+ years of experience troubleshooting PC issues
  • A+ Certification required
  • Must be familiar with Windows Products, Office Products
  • Ability to communicate effectively both written and orally with both technical and non-technical individuals at all levels of the organization
  • Software and hardware troubleshooting experience
  • Team player, focused on the success of the organization
  • Thorough knowledge of :
  • Windows Products including Windows Server 2008 and Windows 2012
  • Outlook Web Access
  • MS Office Suite
  • Print and document services
  • Desktops, Laptops and Tablets
  • Avaya Phone Systems
  • Wireless Access Points
  • Printers and Scanners
  • Smartphones, Windows CE and Windows Mobile devices
  • Education

  • High School Diploma or equivalent required
  • Company Profile

    Lipari Foods is a regional full-line deli, bakery, packaging, and grocery distributor, headquartered in Warren, MI. We are a premier store distributor, delivering 37,000+ food and packaging products to 32 states and 14,000+ retail accounts. We operate several manufacturing facilities from a USDA fresh food plant to facilities specializing in jar goods, cheese and confections. We are in your communities providing food to your stores and feeding your families and neighbors. And we are growing. Fast. In fact, Lipari Foods was recently named by Crain's Business as one of the fastest growing companies in Michigan, and we\'re not just growing in Michigan!

    We are looking for talent with a can-do mindset, focused on growing a career, and interested in working on a diverse, dedicated team to create something greater collectively. Together, we are delivering more than great food to build a better tomorrow.

    Lipari Foods LLC is proud to be an Equal Opportunity Employer.

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    Desktop Support • Warren, MI, US

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