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Maintenance Coordinator

Maintenance Coordinator

Highmark ResidentialJacksonville, FL, US
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Maintenance Coordinator

The Maintenance Coordinator is responsible for effectively implementing the make-ready process for new move-in, leasing and coordinating service requests.

This is what you'll do :

  • Act as liaison between Management and Maintenance
  • Adheres to Company Key Policy
  • Maintains organized Resident Service Request files
  • Must assist and attend resident functions
  • Maintains working knowledge of Fair Housing laws, rules and regulations
  • Coordinate make ready process for both shows and move in apartments
  • Monitor quality of make readies
  • Ensure that the community sales team has an adequate supply of leaseable units at all time
  • Update Make Ready Boards daily
  • Assist in scheduling outside contractors for make readies
  • Work within budgeted guidelines
  • Coordinate upgrades in designated units
  • In charge of the receiving, recording, preparation and follow up of resident service request and monitor timely completion
  • Input complete work orders into Key Trac
  • Reports any observed maintenance problems
  • Must stay informed of all policies and procedures as outlined in the Operations Manual.
  • Must adhere to and comply with company safety policies and rules and utilize safety equipment, as required
  • Must always be courteous and helpful to residents, prospective residents, co-workers and vendors
  • Participates in ongoing community improvement plan and preventative maintenance program
  • Must be prompt, on time for work and have good, regular attendance
  • Works over-time, weekend, holiday and evening work as required.
  • Must have mode of communication in which to be contacted at home and respond in cases of emergency
  • Wears company uniform with photo ID badge during working hours
  • May be transferred or assigned to work at another Highmark community
  • Performs other duties as assigned by Community Director (or Maintenance Supervisor in Community Director's absence.)

We're looking for you if :

  • You are interested in the above
  • You have leadership and team-building skills
  • You have experience in apartment maintenance
  • You strive for excellence
  • Some things we can't live without are :

  • High school diploma or equivalent
  • Ability to read, write and comprehend the English language
  • Excellent telephone and communication skills
  • Competent ability with personal computer, typewriter, calculator and fax machine
  • Exceptional organizational skills
  • Valid driver's license
  • Some physical requirements are :

  • Frequently lifts and carries up to 35 lbs
  • Has normal range of vision, hearing and speech
  • Frequently walks the property, including climbing several flights of stairs
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