Field Technician

Job Description

Job Description

Insight Global is assisting a client in identifying a skilled and customer-focused Field Service Technician to join a growing team. In this role, you will be responsible for diagnosing, repairing, and maintaining a wide range of commercial kitchen equipment, including refrigeration units, cooking appliances, and dish machines. You’ll play a key part in ensuring clients’ operations run smoothly by delivering high-quality service, building strong customer relationships, and promoting preventative maintenance solutions. This position offers the opportunity to grow your technical expertise through ongoing training and certifications while contributing to a collaborative and service-driven team environment. A company vehicle will be provided, and overtime will be offered.

Key Responsibilities :

• Perform troubleshooting, repair, and preventative maintenance on commercial foodservice equipment, including, but not limited to, refrigeration equipment, cooking equipment, beverage equipment, and dish machines
• Demonstrate effective troubleshooting and problem solving skills
• Effectively manage time and resources to control costs, enhance efficiencies, and meet commitments
• Communicate effectively with internal and external customers
• Build strong customer relationships and build knowledge and understanding of new and existing customer needs / expectations
• Promote appropriate services, products, and maintenance programs
• Attend appropriate technical and manufacturer training
• Obtain additional licenses and certifications as appropriate
• Train team members and peers on best practice methods of service and sale

Minimum qualifications :

Preferred Qualifications :

Physical Requirements :