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Technical Services Manager, Pest Control Division (PCO)
Job Description
Reports To : Product Development & Regulatory Director
Direct Reports : None
Location : Remote (Eastern US preferred)
ABOUT CSI
Control Solutions Inc. is a mid-sized, US-based specialty chemical manufacturer with a long-standing tradition of providing effective and economical solutions to our customers in the Pest Control, T&O, Consumer Products and Professional Animal Health Care markets.
CSI is one of the fastest growing companies in the industry, and we are a subsidiary of ADAMA within the Consumer & Professional (C&P) Business Units, the 5th largest Agricultural Chemical company in the world. This thriving partnership enables us to not only offer the largest selection of products, but also to introduce innovative, differentiated products with combination chemistry and our exclusive access to the broadest array of active ingredients in the industry!
Job Summary
The PCO Technical Service Manager (TSM) supports the Product Development, Marketing and PCO Sales Teams. Ultimately, all tasks and responsibilities support the development, marketing and sale of CSI's PCO product portfolio. The successful candidate will be required to travel for PCO Sales Team support which includes attending (and at times speaking at) NPMA and other regional industry events, visits to key end users, and internal CSI meetings held throughout the year including monthly New Product Meetings at CSI's headquarters in Pasadena, TX.
Duties and Responsibilities
Product Development
- Develop new project ideas, build development plans, and maintain field trial budgets
- Liaison with University Researchers and Industry Cooperators; negotiate compensation for efficacy trials and comparison trials and communicate development needs to meet EPA requirements
- Construct product labels or formulation development documents prior to new development including product application rates
- Attend, participate in, and support meetings in Houston Office, approximately 1 week per month
- Attend and participate in industry related meetings, annual sales meeting, annual company meeting and other events as needed to support the needs of the product development team
- Provide updates on activities during weekly team calls (virtually)
Marketing Responsibilities
Develop new literature pieces, product detailers, treatment protocols, blogs, articles, etc. assisting current Marketing Team in product launchesDevelop "Product Launch Tool Kit" with Marketing Team for each new productUpdate the Tool Kit as new data becomes availableCreate marketing and sales charts, graphs using trial / lab / field efficacy dataProvide scripting, voice overs, and video cameos in marketing related video content and social media postsWrite articles and other materials as needed for trade publications, magazines, etc.Provide webinars and other educational opportunities as requested by Marketing DirectorField Sales Support / Technical Services
Assist field sales managers with product complaints, adverse effects, and trouble callsCollect and update current PowerPoint presentations to create a consistent message across all territories and product offeringsCreate new presentations and deploy to field as neededAttend industry meetings – Sales focus, CEU trainings (as requested)National Account SupportOther
Additional Duties as assignedQualifications
Ph. D., entomology or related field preferred, with experience in a relevant technical environment (preferred)Master of Science, entomology or related field preferred, with at least seven years of experience in a relevant technical environment;Proven track record in providing technical supportA thorough knowledge of the professional pest control marketDemonstrated problem solving skills necessary to deal with complex technical issuesAbility to travel 40-50%Strong oral and written communication skills with the ability to simplify complex conceptsAbility to work collaboratively with colleagues, across functions, and external partnersAbility to resolve key project hurdles and problem-solving mindsetAbility to prioritize responsibilities and multi-taskExperience in a start-up environment with tight deadlines is desirableStrong organizational, time management, prioritization, and decision-making skillsAbility to work well in a team environment and communicate effectively with all levels within the organizationAbility to manage projects independently and without supervisionAn essential element of Control Solutions, Inc. (CSI) culture is our commitment to diversity. CSI is an Equal Opportunity / Affirmative Action Employer. We consider applicants, and make all employment decisions, without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, or any other legally protected status. We are committed to recruiting and retaining the best talent in our industry.
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