Software Engineer – UI Developer (Production Support) Job at Indecomm Global Ser

Overview Provide production support and enhancements for UI applications, ensuring high performance and reliability.

Monitor application logs and proactively identify, troubleshoot, and resolve issues to minimize downtime.

Collaborate with cross-functional teams (QA, Backend, Product, and Operations) to investigate and resolve incidents.

Perform root cause analysis for recurring issues and recommend long-term solutions.

Use SQL queries to validate, troubleshoot, and investigate data-related issues.

Document incidents, resolutions, and best practices to improve knowledge sharing.

Participate in on-call support rotation as required.

Communicate effectively with stakeholders regarding issue status, resolution progress, and preventive measures.

Requirements Bachelor’s or Master’s degree in Engineering / Technology (BE / B.Tech / ME / M.Tech) or Computer Applications (BCA / MCA).

3–5 years of experience in UI development and production support.

Basic knowledge of SQL (queries, data validation, troubleshooting).

Experience working in an AWS environment is a plus.

Good understanding of SDLC and Agile methodologies.

Excellent communication, troubleshooting, and problem-solving skills.

Ability to work in a fast-paced environment and handle production incidents effectively.

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