Service Deli Assistant Manager-Richmond

Position Summary

Lee's Marketplace is a family-owned grocery chain committed to providing an enjoyable shopping experience for our guests. We pride ourselves on offering high-quality products, exceptional service, and a friendly, welcoming environment. We value our team members and treat them like family, and we strive to make a positive impact in the communities in which we serve.

As an Assistant Service Deli Manager, you will assist with overseeing the daily operations of the deli department, ensuring exceptional customer service, high-quality food preparation, and smooth workflow. You will help lead a team, assist with managing staff schedules, training, and performance, while helping in the efforts of maintaining inventory control and ensuring product quality and freshness. Your focus on food safety, cleanliness, and compliance with health regulations will be key to maintaining a top-tier service deli. Your strong leadership, organizational skills, and commitment to customer satisfaction will drive the department's success and enhance the overall shopping experience for customers.

Key Duties and Responsibilities

• Assist with the training, scheduling, and supervision of the deli staff, ensuring they provide excellent customer service and maintain high standards in food preparation and presentation.
• Monitor inventory levels, place orders, and ensure that stock is rotated and properly stored to minimize waste and maximize freshness.
• Oversee and actively contribute toward food preparation to ensure it meets the company's standards for taste, presentation, and food safety.
• Address customer inquiries, resolve complaints, and ensure customers are satisfied with their deli experience, maintaining a high level of service at all times.
• Ensure all deli operations adhere to local, state, and federal health and safety regulations, including food handling, sanitation, and cleanliness.
• Monitor department performance, manage costs, and work within budget to maximize profitability while ensuring high-quality products.
• Drive sales through product promotions, special offers, and by recommending popular or seasonal items to customers, increasing overall deli department revenue.

Guest Service

Product Handling

Cleanliness and Safety

Department Financial Management

Cash Handling

Team Collaboration

Position Requirements

21yrs+

Flexible 6 : 00am-9 : 00pm any day Mon-Sun, including holidays and weekends, per store needs.

Physical Requirements

Tools and Machinery

Education or Skills

Education and Experience

Skills and Abilities

Benefits

Compensation

Work Environment

Lee\'s Marketplace is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all team members.

Note : This job description is not intended to be all-inclusive. Team members may perform other related duties as negotiated to meet the ongoing needs of the organization.

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