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Senior Sales Development Representative

Senior Sales Development Representative

Bottomline TechnologiesPortsmouth, NH, US
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Senior Sales Development Representative

Are you ready to transform the way businesses pay and get paid? Bottomline is a global leader in business payments and cash management, with over 35 years of experience and moving more than $16 trillion in payments annually. We're looking for passionate individuals to join our team and help drive impactful results for our customers. If you're dedicated to delighting customers and promoting growth and innovation - we want you on our team!

Sales Development Representative

When you focus on making payments simple, safe and secure, you find yourself doing some pretty interesting things. Like a new kind of AI-driven fraud detection and intelligent systems of engagement for banks. It all starts with a deep understanding of the complex, global, high-stakes world of business payments. But it sure doesn't end there. At Bottomline, our culture of Working with and for each other enables us to delight our customers. We empower our teams to think like owners driving customer delight, helping them grow their business and win in their markets.

So, what is it like to work on this team? Well, we're a tight-knit hard-driving bunch with big ideas and ambitions. We're curious, determined, and results-oriented plus we're a lot of fun to work with. At Bottomline, everyone we work with and for is invested in our teams' mission, and individuals are recognized for their contributions. We're always on the hunt for people who bring energy, passion, and determination to our growing organization.

Leveraging industry leading tech, training and practices as a Sales Development Representative (SDR), your mission is to fuel our revenue engine by uncovering, nurturing, qualifying, and / or advancing business opportunities working in partnership with our high-performing marketing and sales teams.

How you'll contribute :

  • Consistently exceed outbound KPIs (calls, emails, video touches), with compensation tied directly to the number of qualified meetings booked and passed to Sales from target accounts.
  • Proactively engage target accounts through outbound channels including phone, email, video messaging, and social networks (e.g., LinkedIn) to initiate and qualify meetings with key decision-makers
  • Follow-up on Marketing Leads and Inbound Inquiries in a timely manner to qualify and pass over to Sales
  • Execute strategic outbound campaigns tailored to high-value accounts, leveraging personalized messaging to drive engagement and generate pipeline opportunities
  • Research and identify ideal customer profiles within target accounts to understand organizational structure, key stakeholders, and potential pain points
  • Qualify prospects by uncovering business challenges, timeline, decision-making process, and budget to ensure alignment with Bottomline's solutions
  • Effectively articulate Bottomline's value propositions and tailor messaging to resonate with each prospect's unique needs and industry context
  • Collaborate closely with Account Executives on outbound account planning, messaging strategies, and territory coverage to optimize conversion rates
  • Ensure high-quality handoffs to Sales by maintaining a strong MQL-to-SQL conversion rate
  • Adhere to outbound prospecting processes and contribute to a culture of high performance, aligned with Bottomline's core values

What will make you successful :

  • 2+ years of BDR, SDR, inside sales or other relevant B2B sales, lead generation, prospecting experience preferably in the fintech space and / or selling to Enterprise businesses.
  • Hands-on experience with multiple sales techniques (including outbound prospecting, account-based marketing, cold calls)
  • Ability to methodically build and sustain a quality pipeline of prospects across stages of sales cycle
  • Experience with prospecting tools (ZoomInfo, LinkedIn Sales Navigator, Outreach)
  • Experience with CRM Software (Preferably Salesforce)
  • Empathetic listener that can probe to get a real sense of a prospect's needs
  • A passion for helping prospective customers solve business issues with leading technological solutions
  • Ability to navigate organizational structures to identify and engage champions, key decision makers, economic buyers, and influencers at all levels across an organization (Preferably having experience with strategic account planning in order to sell multiple product lines into a single account)
  • High sense of urgency and can thrive in a fast-paced, high-energy, competitive sales environment
  • Ability to effectively communicate with a potential customer, build relationships, and uncover opportunities with a value-based approach
  • Ensure a great handoff to sales, scheduling meetings, briefing the account executive and documenting activities and insights in Salesforce
  • Solid written communication skills and comfort level drafting & editing 1 : 1 email and social network (LinkedIn) messages
  • Exceptional phone etiquette with the energy & desire to make daily phone calls
  • Highly adaptable, optimistic and unfazed by rejection, with ability to think both strategically and tactically
  • You'll love Bottomline because in everything we do we seek to delight our customers and we are passionate about building a company of which we can all be proud, and this starts with building amazing teams filled with team members that challenge you every day.

    Start your #LifeAtBottomline

    We welcome talent at all career stages and are dedicated to understanding and supporting additional needs. We're proud to be an equal opportunity employer, committed to creating an inclusive and open environment for everyone.

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    Sales Development Representative • Portsmouth, NH, US

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