Guest Services Agent (Valet) (Santa Cruz)

Valet Parking Attendant

Welcome to Pyramid Global Hospitality, where people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships. Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers. Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences.

Discover the charm of Chaminade Resort & Spa in Santa Cruz, CA, where our team, managed by Pyramid Global, blends seamlessly into the scenic landscape. With 156 cozy guest rooms and 12,000 sq ft of meeting space spread across 12 unique venues, our resort is not just a workplaceit's a haven where nature meets hospitality. Beyond the stunning views, Chaminade Resort & Spa is where our culture fosters growth and opportunities. As part of the Pyramid Global family, you'll enjoy perks like a 401k with a company match and recognition programs tailored to celebrate your dedication. Join us in the heart of Santa Cruz at Chaminade Resort & Spa, where your career isn't just a jobit's an integral part of a workplace that nurtures personal and professional growth. Your journey to a fulfilling career amidst California's beauty starts here. Welcome to a workplace that feels as good as it looks!

Your Role :

Help guests discover their Wanderlust experience

Provide exceptional customer service by being engaging and taking sincere interest

Interacts with all guests

The Valet Parking Attendant will welcome each guest to our hotel

If guests are arriving by motor vehicle, you will open their door as you welcome them to the resort / hotel

You will park and retrieve guests' cars as needed

You will assist guests in securing other forms of transportation as needed

You will be working together with other attendants to ensure each guest has a personalized experience

Assist lobby attendant in keeping entrance area clean and organized

Be the difference with all guest and employees and do more than just the norm

Qualifications :

At least one year in a customer service role with high guest interaction

Hospitality industry experience is a plus

Valid Drivers License with no infractions for at least 6 months

Ability to solve problems when they arise

Ability to work in a team environment is a must

Pleasant and helpful personality

Must be able to work a full shift standing and running to retrieve cars

A strong desire to make an impact on other people

An outgoing and engaging personality

Excellent verbal communication skills

Ability to work in a fast-paced setting

Must be available to work various shifts including weekends and holidays

Compensation Range : $18.00 / Hr. - $18.00 / Hr. based on qualifications and experience.