A company is looking for a Care Specialist I (CT / Remote).
Key Responsibilities
Ensure a seamless onboarding process for caregivers in the Adult Foster Care program
Create and modify schedules using the scheduling application
Provide exceptional customer service and support for caregivers and patients
Required Qualifications
Experience in a high-volume inbound and outbound call environment
Motivated to assist patients and caregivers with service-related issues
Above average knowledge of technology applications (web, telephony, mobile)
Computer proficiency and strong typing skills
Flexibility to adapt as role responsibilities evolve
Care Specialist • Kalamazoo, Michigan, United States