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Customer Service Coordinator / CSC General Surgery

Customer Service Coordinator / CSC General Surgery

BSA Health SystemAlbuquerque, NM, US
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General Surgery Customer Service Coordinator

Join our team as a day shift, full-time General Surgery Customer Service Coordinator (CSC) in Albuquerque, NM.

Thrive in a People-First Environment and Make Healthcare Better

  • Thrive : We empower our team with career growth opportunities, tuition assistance, and resources that support your wellness, education, and financial well-being.
  • People-First : We prioritize your well-being with paid time off, comprehensive health benefits, and a supportive, inclusive culture where you are valued and cared for.
  • Make Healthcare Better : We use advanced technology to support our team and enhance patient care.

Get to Know Your Team :

  • Lovelace Medical Center is an acute care hospital with 263 licensed beds, providing comprehensive care, including around-the-clock emergency care, surgical services, non-invasive robotic spine surgery, stroke care, radiology and oncology services.

    • Responsibilities

  • Provide direct customer service and front desk assistance for the assigned department to include but not limited to admitting, registering, scheduling, and verifying insurance
  • Handle customer account transactions, provide customer assistance, and perform and / or oversee cashiering operations
  • Adhere to policies, procedures and regulations to ensure compliance and patient safety

    • Qualifications

    Job Requirements

  • High School Diploma or GED equivalent
  • One (1) year of previously related experience
  • Medical Terminology.
  • Knowledge of office procedures.
  • Knowledge of insurance plans.

    • Preferred Job Requirements

  • Associate's Degree in a related field of study.
  • Previous medical office experience.
  • Heart Saver.
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    Customer Service Coordinator / CSC General Surgery • Albuquerque, NM, US