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Financial Counselor

Financial Counselor

Connect Search, LLCChicago, IL, US
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Job Description

As a Financial Counselor, you will :

  • Conduct patient interviews and make payment arrangements
  • Follow up on arrangements to ensure compliance with policies and procedures
  • Investigate third-party payer coverage and confirm patient benefits
  • Assist patients and guarantors in account payment and resolution services
  • Document all calls, letters, and interviews in the patient’s file

Requirements

  • High School Diploma or GED required
  • 2+ years of Patient Access experience, ideally as a Benefit Advocate / Financial Counselor / Patient Registration
  • Strong customer service and organizational skills
  • Proficiency with Microsoft Office
  • Excellent oral and written communication skills (English and Spanish speaking is preferred)
  • Strong analytical and mathematical ability
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