Window and Door Field Service Technician I

Overview

As a Field Service Technician , you’ll be the face of Milgard in the field, providing expert service to our customers. You’ll diagnose, repair, and maintain windows and doors, ensuring every visit reflects our commitment to quality and care.

Location : Sacramento, CA

Company : Milgard Windows & Doors (A MITER Brands Company)

Compensation : Starting at $25.25 / hour

Schedule : Monday – Friday, starting at 6 : 00 .

About Us

Milgard Windows & Doors is a leading manufacturer of high-quality windows and doors, known for craftsmanship and customer satisfaction. As part of MITER Brands —home to trusted names like Milgard, MI Windows & Doors, and PGT Innovations—we serve builders, remodelers, contractors, and homeowners nationwide with integrity, innovation, and excellence.

Responsibilities Conduct on-site inspections of windows and doors

Diagnose and repair product issues with precision

Communicate effectively with customers to understand and resolve concerns

Document service visits and maintain accurate records

Collaborate with internal teams for timely issue resolution

Maintain a clean, organized service vehicle and manage inventory

Follow safety standards and company policies

Recommend preventative maintenance and upgrades to customers

Qualifications High school diploma or equivalent (technical certification a plus)

Proven experience as a service technician in the window / door industry (Milgard experience preferred)

Strong troubleshooting and problem-solving skills

Excellent communication and interpersonal abilities

Ability to work independently and manage time effectively

Valid driver’s license with a clean driving record

Physical ability to lift and move up to 50 lbs

About Us Our benefits package includes coverage of your health, wealth, and wellness for you and your eligible spouse / dependents. We offer a competitive salary and benefits package, including a 401k with company match and generous paid time off to help you balance your life. Below is a list of benefits you will enjoy while working with our company.

Three comprehensive Medical plan options

Prescription

Dental

Vision

Company Paid Life Insurance

Voluntary Life Insurance

Supplemental Hospital Indemnity, Critical Illness, and Accident Insurance

Company-paid Short-Term Disability

Company-paid Long-Term Disability

Paid time off (PTO), including Vacation, Personal, and paid Holidays

401k retirement plan with company match

Employee Assistance Program

Teladoc

Legal Insurance

Identity Theft Protection

Pet Insurance

Team Member Discount Program

Tuition Reimbursement

Yearly Wellness Clinic

MITER Brands, also known as MI Windows and Doors, Milgard and PGT Industries are an equal-opportunity employer. The company does not discriminate based on religion, race, creed, color, national origin, sex, age, disability, handicap, veteran status, sexual orientation, genetic information, or any other applicable legally protected category.

#MITERsac