Operations Supervisor
As an Operations Supervisor, you'll play a critical role in ensuring seamless center operations by collaborating closely with clinical managers and cross-functional departments. You'll drive efficiency, financial performance, and service excellence by leveraging data-driven insights and problem-solving in a fast-paced environment. This role is ideal for a proactive leader who thrives on building high-performing teams, optimizing resources, and working collaboratively to implement strategic initiatives. If you're passionate about operational excellence, teamwork, and making a meaningful impact, this is your opportunity to lead and drive success. This position is an on-site position reporting directly to the Regional Operations Supervisor.
What You Will Do :
- Lead Daily Operations & Performance Oversee all aspects of center operations, ensuring seamless day-to-day function, full capacity utilization, and a high standard of service delivery.
- Maximize Efficiency Through Data-Driven Decisions Analyze and act on Key Performance Indicators (KPIs) to drive operational efficiency, treatment integrity, and financial success.
- Optimize Scheduling & Compliance Manage and ensure the accuracy of scheduling, payroll, and record-keeping systems while maintaining compliance with industry regulations and funding requirements.
- Ensure Financial Health & Resource Allocation Monitor budgets, control expenses, and ensure clients receive their full recommended treatment dosage while maintaining fiscal responsibility.
- Create a Best-in-Class Employee & Client Experience Maintain a well-equipped, organized, and high-performing center that fosters a positive, engaging environment for both employees and clients.
- Develop & Lead High-Performing Teams Oversee recruitment, onboarding, training, and performance management while fostering a culture of accountability, teamwork, and professional growth.
- Enhance Collaboration & Cross-Functional Alignment Build strong relationships between staff, clinicians, and families to support seamless therapy delivery and operational success.
- Problem-Solve & Adapt in a Constantly Changing Environment Identify challenges, implement proactive solutions, and execute strategies to continuously improve center performance.
- Facilitate Communication & Change Management Lead meetings, provide clear updates on initiatives, and champion company strategies with a solutions-oriented mindset.
- Strengthen Community & Referral Partnerships Collaborate with local organizations to expand resources, build referral networks, and support census growth.
What Will Set You Apart :
High School diploma or GEDIntermediate computer literacy; Proficiency in Microsoft Word, Excel, Outlook, data entryGood planning and organizational skillsWell-developed verbal, listening, and written communications skills.1-3 years previous experience in a management roleAbility to multi-task in a busy office with frequent interruptionsMust be able to meet deadlines in a fast-paced, quickly changing environment.A proactive approach to problem-solving with strong decision-making skillsPreferred Qualifications :
Bachelor's degree in related fieldPrior administrative experienceMultilingual English and SpanishKnowledge of general Human ResourcesWhat We Offer :
This is a full time, salary, exempt positionCompensation commensurate with field experienceLucrative performance-based bonus planAnnual performance-based increasesMonthly mobile device reimbursementComprehensive benefits (medical, dental, vision)Disability and Life InsuranceParental Leave401K matchWellness reimbursementCommuterReady to join us in making a difference? Apply now and let's create brighter futures together at The Place for Children with Autism!
The Place for Children with Autism is an Equal Opportunity Employer, all qualified applicants receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.