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BytaNation Field Technician – Bytagig

BytaNation Field Technician – Bytagig

BytagigSan Jose, CA, US
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Job Title :

  • BytaNation Field Technician – Bytagig About Us : Join Bytagig, a cutting-edge IT solutions company, as a Field Technician contractor.
  • We are on the lookout for a skilled professional to contribute to our dynamic team.
  • If you're passionate about providing top-notch onsite IT support and have expertise in networking, hardware installations, and server management, we want to hear from you.

Responsibilities :

  • Onsite IT Support : Respond promptly to onsite service requests within a 2-hour radius.
  • Conduct installations, upgrades, and troubleshooting of networking equipment.

    • Hardware Maintenance :

  • Install, configure, and maintain computer hardware components.
  • Perform comprehensive hardware diagnostics to identify and resolve issues.

    • Networking :

  • Set up and configure networking infrastructure for optimal performance and security.
  • Troubleshoot network connectivity issues and implement effective solutions.

    • Server Management :

  • Install, configure, and maintain servers to meet client specifications.
  • Conduct routine server maintenance and updates.

    • Documentation :

  • Maintain accurate documentation of onsite activities, configurations, and troubleshooting procedures.
  • Provide detailed reports to the IT team regarding service calls and resolutions.

    • Customer Communication :

  • Communicate effectively with clients to understand IT requirements and provide clear explanations of technical issues and solutions.
  • Ensure customer satisfaction through exceptional service delivery.

    • Collaboration :

  • Collaborate with IT professionals and teams to address complex issues and implement robust solutions.
  • Participate actively in team meetings, contributing valuable insights to enhance overall IT support processes.

    • Qualifications :

  • Education and Certifications : Degree in Information Technology, Computer Science, or related field preferred.
  • Relevant certifications such as CompTIA A+, Network+, or CCNA advantageous.

    • Experience :

  • Proven experience in onsite IT support, including networking equipment, hardware installations, and server management.
  • Familiarity with various operating systems and software applications.

    • Skills :

  • Strong troubleshooting and problem-solving skills.
  • Excellent communication and customer service skills.
  • Ability to work independently and collaboratively in a team environment.

    • Availability :

  • Must be available during regular business hours for onsite support within a 2-hour radius.
  • Travel is required for this role, with site visits varying based on client needs.

    • Reliable transportation is a must.   How to Apply :

  • If you are ready to take on this exciting opportunity, please submit your detailed resume and a cover letter outlining your relevant experience.

    • Use the subject line "BytaNation Field Technician Application - Bytagig." Please note :

  • This is a contractor role (1099) with no set minimum commitment.
  • You're also eligible to join our BonusGig referral program for increased reward.
  • If a full-time position opens up, we'll prioritize those already part of our BytaNation program.   Bytagig is an equal opportunity employer committed to diversity and inclusion.
  • We welcome applications from candidates of all backgrounds. #FieldTechnician #ITSupport #Networking #Bytagig #TechJobs   Powered by JazzHR
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    Field Technician • San Jose, CA, US

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