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Patient Scheduler - Bilingual
Patient Scheduler - BilingualRezolut • Pomona, CA, US
Patient Scheduler - Bilingual

Patient Scheduler - Bilingual

Rezolut • Pomona, CA, US
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Job Description

Job Description

Rezolut Imaging is looking for a Patient Scheduler to join our team!

Who is Rezolut?

Rezolut is a national emerging platform of diagnostic medical imaging services. With focus on four key platforms, our vision is to provide topnotch patient care partnered with innovative technology — to achieve better health outcomes.

Job Summary

The Patient Scheduler is responsible for delivering exceptional customer service / customer care by accurately scheduling appointments and responding to requests for information.

Our ideal teammate :

  • Is a self-directed learner who is willing to apply direct feedback and continuously and humbly self-assess in order to grow personally and professionally.
  • Will work under general guidance with some expectation of autonomy.
  • Has excellent verbal and written communication skills and strong attention to detail.
  • Has the ability to prioritize tasks and to delegate them when appropriate.
  • Acts with integrity, professionalism, and confidentiality.

Essential Functions of a Patient Scheduler

  • Answer incoming calls and make outgoing calls to complete appointment scheduling, cancellation, and confirmation requests.
  • Provides the first available appointment by matching patient preferences with specific scheduling guidelines.
  • Collects and coordinates accurate basic registration, demographic, and insurance information.
  • Processes multi-channel messages related to patient and physician requests.
  • Functions as a team member to organize and prioritize responsibilities to complete daily work assignments.
  • Works as part of a team to assist radiologists, technologists, co-workers, patients, and referring physician offices as needed.

    • Education and Experience

  • High School degree or equivalent
  • Minimum of 1 year of prior medical scheduling experience preferred.
  • High proficiency of PC systems, tools, and applications.

    • What We Offer

  • PTO for full-time employees
  • 6 Observed Holidays
  • Medical, Dental, Vision, Life and other voluntary insurances for full-time employees
  • 401(k) Retirement plan
  • Employee Assistance Progra
  • Rezolut University, a career pathways program to help further your career
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    Patient Scheduler • Pomona, CA, US

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