Undergraduate Student Academic Advisor

Undergraduate Student Academic Advisor

10003149

Fairfax, VA

Classified Staff

Opening on : Sep 2 2025

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Department : Col of Humanities and Soc Science

Classification : Education Support Spec 3

Job Category : Classified Staff

Job Type : Full-Time

Work Schedule : Full-time (1.0 FTE, 40 hrs / wk)

Location : Fairfax, VA

Workplace Type : On Site Required

Sponsorship Eligibility : Not eligible for visa sponsorship

Pay Band : 04

Salary : Salary commensurate with education and experience

Criminal Background Check : Yes

Works with Minors check : Yes

About the Department :

George Mason University's Department of Communication has a diverse and collegial faculty committed to excellence, innovation, community, and public service, fostering a supportive and welcoming environment for all. All department faculty participate in the life of our campus community, including career fairs, faculty functions, recruiting sessions, and other events. Located just 15 miles from Washington, D.C., we offer a broad undergraduate program, five minor programs, a vibrant MA program including strategic, health, and science communication specialties, and a highly ranked PhD program emphasizing health, science / environment / risk, and strategic communication. The Department also offers a graduate certificate in science communication. We serve a diverse population of undergraduate and graduate students who bring a wide variety of cultures and backgrounds to our classrooms. Additionally, the Department supports several co-curricular activities, including debate, forensics, Public Relations Student Society of America (PRSSA), Society of Professional Journalists (SPJ), and a comprehensive student media program. The research life of the department includes both undergraduate and graduate research, and is reflected in the activities and outreach of its faculty, including those of the Center for Climate Change Communication, Communication, Health, and Relational Media (CHARM) research lab, Center for Health and Risk Communication, Character Assassination and Reputation Politics (CARP) research lab, and the Pop Culture Lab. Finally, the Department hosts the biennial DC Health Communication Conference, as well as the annual meeting of the 4C Medical Society Consortium.

About the Position :

The Academic Advisor leads and manages the Department of Communication's undergraduate academic advising program, serving approximately 500 Communication majors and minors. This full-time position plays a critical role in promoting student success through individualized academic advising, development of advising programs, and student engagement. This student-centered role is responsible for designing, implementing, assessing, and continuously improving a comprehensive advising structure tailored to meet the diverse needs of our students. The Advisor will also assist students and faculty in understanding George Mason's academic policies and procedures, while actively researching and integrating new applications or technologies that can enhance advising services. This position plays a critical role in supporting student recruitment and retention, promoting timely graduation, and enriching the overall academic experience for Communication students at George Mason.

Responsibilities :

Academic Advising and Student Support

• Guide students in understanding academic policies, procedures, and graduation requirements;
• Create an advising experience that meets students where they are with patience and compassion;
• Foster a welcoming, supportive advising environment that encourages student persistence and success;
• Monitor student progress, registration activity, and academic standing to proactively address academic challenges;
• Conduct in-depth, one-on-one advising appointments and provide detailed follow-up communication to support course selection, degree planning, transfer credit, study abroad, internships, and career or graduate school pathways while maintaining confidentiality according to all local, state, and federal laws and / or requirements;
• Work especially closely with under 2.0 students, students on suspension, returning students, and students on probation and / or dismissal;
• Refer students to campus resources for additional support in areas like financial aid, disability services, mental health counseling, academic skills building, and / or study abroad;
• Act as a liaison and advocate for special populations including student-athletes, out-of-state students, and international cohorts (e.g., Mason's 2-1-2 China Program);
• Learn to and use MicroStrategy and pull reports to maintain accurate counts of current students / alumni;
• Complete Patriot Connect and Stellic training;
• Attend MAAN (Mason Academic Advising Network) training to keep current on all George Mason policies;
• Provide each advisee following appointments with a review of what was discussed along with a copy of their current degree audit information;
• Maintain accurate, secure, digitized records of all student interactions, degree audits, and paperwork to ensure efficient access by relevant academic personnel;
• Use Stellic to streamline advising documentation processes to improve information retrieval and communication flow; and
• Schedule and distribute necessary and important advising information via multiple department-controlled channels, including social media, email listservs, department website, and communication student advising listserv based off email calendar schedule.

Program Management and Strategy

Retention, Engagement, Collaboration and Career Development

Special Projects

Required Qualifications :

Preferred Qualifications :

Instructions to Applicants :

For full consideration, applicants must apply for the Undergraduate Student Academic Advisor at . Complete and submit the online application to include three professional references with contact information, and provide a cover letter and resume for review .

Posting Open Date : September 2, 2025

For Full Consideration, Apply by : September 29, 2025

Open Until Filled : Yes