Guest Advocate (Cashier or Front of Store Attendant / Cart Attendant) (T1756)

TargetOlathe, KS, US

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Guest Advocate

Starting hourly rate : $15.50 USD per hour

All about Target

Working at Target means helping all families discover the joy of everyday life. We bring that vision to life through our values and culture.

All about service and engagement

Advocates of guest experience who welcome, thank, and exceed guest service expectations by focusing on guest interaction, loyalty enrollment, and store cleanliness. Advocates of both in-store and digital services and solutions who are knowledgeable about capabilities and features that drive adoption, usage, and ultimately guest loyalty. Empowered to make shopping quick and easy for guests at the checklanes, guest services, gift registry, pick-up and drive up while ensuring exceptional quality.

At Target, we believe in our team members having meaningful experiences that help them build and develop skills for a career. The role of a Guest Advocate can provide you with the skills and experience of :

Communicating and interacting with guests to build a welcoming guest experience
Blending problem solving and decision making to positively impact the guest experience and resolve guest concerns
Adapting to different guest interactions and situations
Promoting and engaging around various benefits, offerings, and services

As a Guest Advocate, no two days are ever the same, but a typical day will most likely include the following responsibilities :

Demonstrate a service culture that prioritizes the guest service experience by delivering the service standard

Create a welcoming experience by greeting guests as you are completing your daily tasks.

When guests need assistance, engage with guests in a welcoming way, to help solve their specific needs.

Make the guest aware of current promos, store activities, and events.

Be knowledgeable about the tools, products, and services available in the total store, and specific to your area, to solve issues for the guest and improve their experience.

Thank guests and let them know we're happy they chose to shop at Target.

The good news is that we have some amazing training that will help teach you everything you need to know to be a Guest Advocate.

Communicating effectively, including using positive language and attentive to guests needs

Welcoming and helpful attitude toward guests and other team members

Attention to detail while prioritizing tasks

Willing to educate guests and engage around products and services

Ability to communicate on multiple frequency devices and operate handheld scanners, and other technology equipment as directed.

Work both independently and with a team

Capability to remain focused and composed in a fast-paced environment and accomplish multiple tasks within established timeframes

We are an awesome place to work and care about our teams, so we want to make sure we are clear on a few more basics that we expect :

Accurately handle checkout operations, transactions, and support cash office operations as needed

Scan, handle, and move merchandise efficiently and safely, including frequently lifting or moving product up to 10 pounds and occasionally lifting or moving merchandise up to 44 pounds without additional assistance from others.

Flexible work schedule (e.g., nights, weekends, and holidays); reliable and prompt attendance necessary.

Ability to remain mobile for the duration of a scheduled shift (shift length may vary).

Capable of working in and exposure to varying temperatures, humidity, and other elements while performing certain job duties including but not limited to Drive-Up, carryout, etc.

Find competitive benefits from financial and education to well-being and beyond.

Americans with Disabilities Act (ADA)

In compliance with state and federal laws, Target will make reasonable accommodations for applicants with disabilities. If a reasonable accommodation is needed to participate in the job application or interview process, please reach out to candidate.accommodations@HRHelp.Target.com. Non-accommodation-related requests, such as application follow-ups or technical issues, will not be addressed through this channel.

Applications for this role are accepted on an ongoing basis and there is no application deadline.

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Cashier • Olathe, KS, US