Job Description
Job Description
Description :
The F&B Outlet Manager plays a critical support role in the daily operation of a food and beverage outlet. They serve as the floor leader during service, assist with scheduling, training, and inventory, and act as the acting manager in the Department Head or Associate F&B Manager’s absence.
Key Responsibilities include :
Daily Operations & Service Supervision
- Lead opening and closing procedures, including shift checklists and team communication.
- Conduct daily pre-shift meetings and ensure service flow aligns with outlet standards.
- Provide guest recovery support and uphold service expectations.
- Monitor cleanliness, readiness, and proper pacing during service.
- Perform other job-related duties as assigned, including temporary reassignment to support operational needs.
Staff Support & Development
Assist in training and onboarding new staff.Provide real-time feedback and coaching on service execution.Support in maintaining discipline and morale across shifts.Contribute to creating a team-oriented, positive workplace culture.Administrative Assistance
Assist in schedule building and time edits as needed.Participate in inventory counts and ordering.Submit reports and daily service logs.Cross-Functional Collaboration
Liaise with kitchen and stewarding teams to maintain service flow.Coordinate with Events and MODs for guest experience needs.Communicate supply, maintenance, or staffing issues as they arise.Requirements : QUALIFICATIONS
2+ years of supervisory experience in a fine dining or upscale restaurant.Proven leadership and team support skills.Strong understanding of service standards and outlet operations.Basic experience in scheduling, inventory, and administrative functions.ADDITIONAL REQUIREMENTS
Must be available for a flexible schedule including nights, weekends, and holidays.Must be able to stand for long periods and lift up to 25 lbs.Role supports and upholds Boar’s Head Resort’s Standards, defined by Preferred Hotel Group and Forbes standards of service and guest care.