Sr Data Analyst, Assessment Program

The salary of the finalist selected for this role will be set based on a variety of factors, including but not limited to departmental budgets, qualifications, experience, education, licenses, specialty, and training. The above hiring range represents the University's good faith and reasonable estimate of the range of possible compensation at the time of posting.

Position Summary

Columbia University Libraries is currently seeking applicants for the position of Assessment Program Senior Data Analyst.

Columbia University Libraries is a globally-recognized academic research library, serving one of the world's most important centers of research and learning. The Libraries build, sustain, and make discoverable collections that transcend traditional boundaries of format and domain, keeping pace with a dynamic and rapidly evolving information environment and creating unique opportunities for users to encounter global thought. As vital partners in the University's research and learning ecosystem, the Libraries connects users with rich and distinctive collections, fosters meaningful learning experiences, and provides innovative research support for a large, diverse user population.

Reporting to the Associate Director, Assessment and Analytics, the Assessment Program Senior Data Analyst manages and participates in assessment and analytics efforts across Columbia University Libraries; leads the collection, verification, maintenance, analysis, and documentation of assessment and analytics data; contributes to an evidence-based approach to achieving strategic initiatives related to library operations and user needs; develops, produces, and disseminates annual and ad hoc reports; promotes data transparency and awareness across the Libraries; coordinates and supports colleagues engaged in assessment work. Works with staff across the Libraries to employ assessment measures and data analysis tools, and methodologies effectively.

Responsibilities

• Analyze quantitative data for trends, patterns, and projections, and synthesize data for presentation to the Libraries' Leadership team to facilitate decision-making and support operational planning and strategic initiatives.
• Develop and administer qualitative research studies, including surveys, focus groups, interviews, usability studies, and other qualitative methods. This responsibility includes managing research projects, designing research instruments, and monitoring

research progress and participation, performing qualitative data analysis, and producing reports for stakeholders.

• Promote data transparency by creating and maintaining a standardized set of dashboards to increase the ability of the Libraries' staff to access, use, and understand data for decision-making. Ensure the accurate and timely availability of assessment reports on the staff intranet and other collaborative document management tools.
• Plan, develop, and execute appropriate assessment and planning approaches, methods, measures, techniques, documentation, and infrastructure for a sustainable institutional assessment program.
• Work with various divisions across the library system (Technical Services, Collection Development, Distinctive Collections units, Library Information Technology Office, Research & Learning, Access Services, Financial Services, etc.) to appropriately manage and secure sources of data with an aim to enable data-informed decision-making.
• Identify and implement strategies that cultivate and sustain a culture of assessment and evaluation. Activities supporting this responsibility include leading and instructing workshops, designing and providing training programs, and consulting colleagues on assessment and analysis.
• Perform other related duties as assigned or required to meet the Libraries and the University's goals and objectives.

Minimum Qualifications

• Bachelor's Degree required in statistics or a related field with a strong background in data analysis.
• 3-5 years of experience applying qualitative or quantitative data analysis methods.
• Proficiency in using SPSS.
• Experience with dashboard development and data visualization using software such as

Tableau, Excel, etc.

• Knowledge of survey tools, such as Qualtrics.
• Outstanding verbal, written, and presentation skills.
• Demonstrated ability to work in a team environment. Outstanding interpersonal skills and ability to form strong collaborative relationships.
• Demonstrated ability to manage multiple priorities and work under deadlines.
• Must recognize requests that involve confidential concerns and respect the privacy and confidentiality of all library users and library employees. Must follow guidelines established by ethical or institutional review boards to maximize benefits and minimize harm to human research subjects.

Preferred Qualifications

• Advanced degree.
• Proficiency in using qualitative and quantitative analysis software such as SAS, R, NVivo, etc.
• Experience working in higher education.
• Experience developing and performing training programs for both individuals and groups.
• Competence with various technologies and applications; willingness to explore the use of new technology in support of effectively achieving goals.
• High risk tolerance for failure and iterative improvement.

Equal Opportunity Employer / Disability / Veteran

Columbia University is committed to the hiring of qualified local residents.