Talent.com
Associate Restaurant Manager

Associate Restaurant Manager

Taco BellSicklerville, NJ, US
job_description.job_card.variable_days_ago
serp_jobs.job_preview.job_type
  • serp_jobs.job_card.full_time
job_description.job_card.job_description

Associate Restaurant Manager

Job Location : Sicklerville, NJ

Position Type : Associate Restaurant Manager

Salary Range : $1.00 - $25.00 Hourly

Basic Purpose and Objectives of the Position

The Associate Restaurant Manager (ARM) serves as the assistant to the Restaurant General Manager and provides additional management coverage of operating hours and direct supervision of operations in an individual restaurant. Focal points include :

  • Driving excellence in customer service
  • Maintaining company standards in product and facility specifications
  • Supervising food handling procedures and operational processes
  • Exercising basic, shift-to-shift financial control to meet the restaurant profit margin targets

In addition, the ARM assumes full responsibility for specific financial controls, crew training assignments and the screening of prospective employees under the direction of the RGM. The ARM directly performs hands-on operational duties and on an on-going basis trains employee, responds to customer service needs and role models appropriate skills and behaviors in the restaurant.

The candidate for ARM is someone that is considered promotable to RGM within a year and a half of assuming the ARM position. The candidate has demonstrated the leadership skills necessary to become an RGM with continued training and coaching. ARM's that do not show progress towards Individual Development Plan within the first year are subject to demotion or termination.

Principle Accountabilities :

  • Customer Satisfaction / Product Quality : Maintains fast, accurate service, positive guest relations and ensure products are consistent with company quality standards. Drives customer-focused culture by serving as role model in resolving customer issues and training managers and crew to meet or exceed customer service standards. Tracks, analyzes and resolves sources of customer complaints. Ensure that food safety standards are met.
  • Financial : Develops and drives restaurant annual operating plan. Analyzes sales, labor, inventory and other controllable accounts on a continual basis and takes corrective action to meet or achieve margin and sales growth targets. Trains and mentors subordinates on financial analyses and profitability tips for the restaurant. Develops store CAPEX requests and is the principle interface with all vendors.
  • Operations : Ensures that facilities and equipment are maintained to Company standards. Monitors inventory, food preparation and order fulfillment daily to ensure adherence to company standards Establishes restaurant speed with service (SWS) targets, monitors performance and resolves bottlenecks to achieve SWS goals. Oversees development and revision of weekly management and crew schedules.
  • Human Resources : Directs all restaurant level HR activity including : Personal accountability for crew hiring decisions Learning Zone planning and execution Performance management Compensation Employee relations issues up to and including termination Provides hands-on training for management staff in advanced Learning Zone modules and develops all Shift Managers and Assistant General Managers to assume higher level responsibilities. Develops and monitors staffing plans and directs crew sourcing activities. Manages the work environment on all shifts to ensure fair and equitable employee treatment, as well as adherence to all company, state and federal workplace regulations.
  • Success Measures :

  • Achievement of restaurant annual operating plan
  • Margin improvement over previous year sales growth
  • Weekly / Period restaurant performance in sales, labor, and COGS
  • PRC results and DISSAT scores
  • Learning Zone certification levels, crew turnover and staffing levels
  • Qualifications

    Knowledge and Skill Requirements :

  • Delivers Excellence in Customer Service : Is fully aware of customer needs and ensures that they receive quality products and service. Ensures work is to the correct standard. Possesses extremely high standards of product quality and speed with service and constantly monitors performance against those standards. Possesses a strong eye for detail and cleanliness. Presents a positive image through tidy and professional appearance of self and other employees. Interacts with customers in a highly effective and proactive manner. Consistently seeks to improve the customer experience. Demonstrates and emphasizes to others the importance of a winning customer experience. Uses customer feedback tools and techniques in making decisions and improving restaurant performance.
  • Team Leadership : Supervises others and efficiently coordinates their work. Delegates tasks to the most appropriate member of staff. Is able to remain in control in difficult situations. Provides clear direction and authority. Gets involved in a hands-on manner and leads by example. Is assertive. Communicates restaurant goals and a motivating vision; links individual performance to achieving restaurant goals. Demonstrates principled leadership and sound business ethics; stands up for what's right. Celebrates achievements; recognizes and rewards others; generates pride and commitment. Regularly coaches staff to drive performance against objectives; provides ongoing, constructive feedback. Demonstrates passion, enthusiasm and intensity in work; is a role model.
  • Business Savvy : Identifies problems quickly; assertively develops and implements solutions; manages restaurant flow to ensure customer satisfaction. Focuses the team on critical business issues; plans, organizes and delegates work for peak efficiency. Ensures understanding and use of available business tools by appropriate team members. Accurately analyzes financial data; identifies trends and takes appropriate action; follows-up to ensure 100% implementation. Understands key business drivers and uses this knowledge to build sales and achieve margin targets.
  • Team Development : Identifies appropriate staff development needs and action plans and ensure time is available for crew development. Is tenacious in ensuring that all employees receive the opportunity to learn and demonstrate new skills. Transfers own knowledge to others by clearly demonstrating procedures, maintaining high standards and walking the talk. Provides resources for development, follows up and gives positive, direct feedback. Provides ongoing coaching and feedback as well as periodic formal assessment of progress.
  • Restaurant Operations : Technically proficient in all aspects of food preparation, production and delivery. Displays detailed knowledge of all key food handling / food safety procedures. Familiar with basic restaurant equipment troubleshooting. Displays detailed knowledge of all company product standards.
  • Educational Attainment / Experience Requirements :

  • High school diploma or GED.
  • Supervisory experience in either a food service or retail environment.
  • Demonstrated ability to maintain financial controls and coach and train hourly employees.
  • Proven ability to drive customer satisfaction, financial performance and employee satisfaction.
  • Disclaimer : The list of requirements, duties and responsibilities is not exhaustive but is merely the most accurate list for the current job. The Company reserves the right to revise the job description and to require that other tasks be performed when the circumstances of the job change.

    serp_jobs.job_alerts.create_a_job

    Restaurant Manager • Sicklerville, NJ, US

    Job_description.internal_linking.related_jobs
    • serp_jobs.job_card.promoted
    Restaurant Manager

    Restaurant Manager

    Cracker Barrel Old Country StoreRidley Park, PA, US
    serp_jobs.job_card.full_time
    What is it like to work at Cracker Barrel? It feels like.At Cracker Barrel, our managers play a vital role in caring for our employees and guests. Through their leadership, our care and hospitality ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Senior Assistant Restaurant Manager

    Senior Assistant Restaurant Manager

    Chuck E. CheeseSpringfield, PA, US
    serp_jobs.job_card.full_time
    At CEC Entertainment, we build careers around great food, family, and fun! Our purpose and our passion is to create the best place for kids and families to eat and play!. You won't just help manage ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Restaurant Manager

    Restaurant Manager

    Schulson Collective HQ - PhiladelphiaPhiladelphia, PA, US
    serp_jobs.job_card.full_time
    Do you thrive in a fast-paced, guest-focused environment? At Schulson Collective, we’re looking for experienced, adaptable, and driven restaurant managers who bring energy, leadership, and a ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Restaurant Manager

    Restaurant Manager

    Shake ShackKing Of Prussia, PA, US
    serp_jobs.job_card.permanent
    Shake Shack Restaurant Manager.Our secret to leading the way in hospitality? We put our people first! At Shake Shack, our mission is to Stand For Something Good in all that we do.From our teams to ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Restaurant General Manager - Salary

    Restaurant General Manager - Salary

    Pizza HutFolsom, PA, US
    serp_jobs.job_card.full_time
    That's why people come to Pizza Hut.It's the calling of our Restaurant General Managers to make them feel like family with smiles, teamwork and dedication. If you're an experienced restaurant or ret...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Restaurant Manager

    Restaurant Manager

    PopeyesPhiladelphia, PA, US
    serp_jobs.job_card.full_time
    The Restaurant General Manager is the executive leader of the restaurant focused on profitability, guests, people, and operations. The RGM has overall responsibility for managing the daily operation...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Floor Manager

    Floor Manager

    White Dog Cafe - PhiladelphiaPhiladelphia, PA, US
    serp_jobs.job_card.full_time
    MANAGER POSITION AT WHITE DOG CAFE UNIVERSITY CITY.A PART OF FEARLESS RESTAURANTS.What makes White Dog Cafe special and a great place to work?!. White Dog Cafe is part of Fearless Restaurant Group; ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Floor Manager

    Floor Manager

    White Dog Cafe - HaverfordHaverford, PA, US
    serp_jobs.job_card.full_time
    FLOOR MANAGER POSITION AT FEARLESS RESTAURANT GROUP.What makes Fearless Restaurants special and a great place to work?!.We are part of Fearless Restaurant Group. a multi-concept group of independen...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Assistant Restaurant Manager (Cherry Hill, NJ)

    Assistant Restaurant Manager (Cherry Hill, NJ)

    Roy RogersCherry Hill, NJ, US
    serp_jobs.job_card.full_time
    Join the Leadership Team at Roy Rogers Restaurants as an Assistant Restaurant Manager!.Are you passionate about creating memorable dining experiences? Do you thrive in a fast-paced, team-oriented e...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Restaurant Manager

    Restaurant Manager

    Terra GrillPhiladelphia, PA, US
    serp_jobs.job_card.full_time
    Accredited Chef Laurent Tourondel is bringing his culinary expertise to Philadelphia with his new restaurant concept Terra Grill. We are a group of passionate hospitality professionals with a profou...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Restaurant Manager

    Restaurant Manager

    Arby'sLevittown, PA, US
    serp_jobs.job_card.full_time
    Arby's Restaurant Manager Opportunity.Arby's believes in the importance of flexibility for employers and employees alike, and we believe that our employees are our greatest asset.We treat our peopl...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Floor Manager

    Floor Manager

    Louie LouiePhiladelphia, PA, US
    serp_jobs.job_card.full_time
    MANAGER POSITION AT LOUIE LOUIE.A PART OF FEARLESS RESTAURANTS.What makes Fearless Restaurants special and a great place to work?!. We are part of Fearless Restaurant Group; a multi-concept group of...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Restaurant General Manager

    Restaurant General Manager

    Taco BellVineland, NJ, US
    serp_jobs.job_card.full_time
    Position Type : Restaurant General Manager.Supervisor's Title : Area Coach (AC).Directly Supervises : Associate General Managers / Shift Managers / Hourly Crew. Basic Purpose and Objectives of the Posi...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Associate Restaurant Manager

    Associate Restaurant Manager

    Taco BellMount Laurel, NJ, US
    serp_jobs.job_card.full_time
    The Associate Restaurant Manager (ARM) serves as the assistant to the Restaurant General Manager and provides additional management coverage of operating hours and direct supervision of operations ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Restaurant Manager

    Restaurant Manager

    Buddakan - PhiladelphiaPhiladelphia, PA, US
    serp_jobs.job_card.full_time
    While the magnificent, 10-foot-tall Buddha is likely the first thing to catch your eye, it’s the Modern Asian cuisine that will leave a lasting impression. Beloved dishes like edamame dumpling...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Manager

    Manager

    Autograph BrasserieWayne, PA, US
    serp_jobs.job_card.full_time
    A PART OF FEARLESS RESTAURANT GROUP.What makes Fearless Restaurants special and a great place to work?!.We are part of Fearless Restaurant Group. a multi-concept group of independent restaurants ba...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Floor Manager

    Floor Manager

    MoshuluPhiladelphia, PA, US
    serp_jobs.job_card.full_time
    A PART OF FEARLESS RESTAURANTS.What makes Fearless Restaurants special and a great place to work?!.We are part of Fearless Restaurant Group. a multi-concept group of independent restaurants based i...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Assistant Restaurant Manager

    Assistant Restaurant Manager

    The Rittenhouse HotelPhiladelphia, PA, US
    serp_jobs.job_card.full_time
    Oversee management and direction of restaurant operations in accordance with established guest service and sustainability standards. Restaurant General Manager OR Food and Beverage Director.Intervie...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Restaurant Manager

    Restaurant Manager

    Dunkin'Broomall, PA, US
    serp_jobs.job_card.full_time
    As a Restaurant Manager, you will be responsible for overall operations.From local store marketing to achieving sales and profit goals, you'll help America Run on Dunkin'.You'll also help your Rest...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    Assistant Manager

    Assistant Manager

    Franchise Management ServicesDover, Delaware, United States, 19901
    serp_jobs.job_card.full_time
    Pay Range : starting from $22 / hour.An Assistant Restaurant Manager is generally responsible for supporting the Restaurant Manager, Shift leaders and Team. They performs all duties of the Restaurant M...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days