Credit and Collections Manager

Job Description

Job Description

Join the Nation’s Leading Seafood Purveyor!

Samuels Seafood Company , the premier distributor of fresh and frozen seafood in the U.S., is seeking a highly experienced and dynamic Credit and Collections Manager to join our fast-paced and dynamic team. This is a unique and exciting opportunity for a hands-on professional who thrives in a fast-paced environment and is passionate about both collections and customer service.

Position Summary :

The Credit and Collections Manager will be responsible for overseeing all phases of the credit and collections process. This role provides strategic leadership while directly managing the day-to-day operations of the Credit and Collections Department. The ideal candidate is a superior communicator, skilled in resolving complex issues, and committed to delivering exceptional internal and external customer service.

Key Responsibilities :

• Lead and manage the Credit and Collections Department, ensuring efficient and effective operations.
• Supervise credit staff, providing coaching, direction, and support as needed.
• Develop and implement collection strategies to minimize risk and reduce delinquent accounts.
• Evaluate creditworthiness of customers using financial statements, credit reports, and payment history.
• Monitor account master data and ensure accurate account setup and maintenance.
• Analyze aging reports and prepare performance metrics and productivity reports.
• Partner with the sales team to resolve disputes and facilitate timely collections.
• Identify and recommend process improvements to enhance departmental effectiveness.
• Personally manage high-risk or complex accounts when needed.
• Maintain knowledge of aging reports and industry best practices.

Qualifications :

What We Offer :