Account Manager - Security

Account Manager

Allied Universal, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve. We offer a comprehensive benefits package that may include medical, dental, and vision coverage, life insurance, a retirement plan, employee assistance programs, company discounts, and other perks, depending on the position and eligibility.

The Account Manager is responsible for the safety and security of all employees and visitors. They will supervise, professionally develop, motivate, and assess the Allied Universal security team. The Site Manager will ensure all shift supervisors are adequately trained to fulfill their own responsibilities and will routinely measure their performance against expectations of Allied Universal and the customer. The Site Manager, while on duty, will act as the primary physical security incident leader and manage the security force's response, assigning tasks and providing updates to all stakeholders. The Site Manager will ensure all Allied Universal personnel are trained and properly credentialed before being assigned to a designated shift.

Pays $53,227.20 per year

Responsibilities :

General operations management; evaluate post orders and make necessary updates; review daily log reports and provide direction to shift-level supervisors; responsible for officers meeting company standards pertaining to quality of work performed on an ongoing basis, performing all work related tasks in a manner that is in compliance with all company policies and procedures including worldwide business standards; ensure the security team receives required training on a consistent basis; implement security programs; ensure physical security measures and practices are enforced to ensure client directives are carried out continuously

General human resources management; selection and placement of security professionals and front-line supervisory personnel, conduct performance reviews, manage attendance, and conflict resolution; scheduling as required; design and implement career development and performance improvement programs

Provide monthly report to the facilities and corporate security organizations detailing all pertinent activities that have occurred in the previous month concerning any security and safety issues

Administer safety program; semi-annual review and revise the security emergency response plan; monitor compliance with regulatory and fire prevention requirements and safety items

Conduct and document monthly testing of security systems; follow through on any corrections / maintenance issues; conduct weekly / monthly / quarterly audits

Implement methods of reducing overtime

Oversee the development and cross-training of security team members

Qualifications (Must Have) :

High school diploma or equivalent

Licensing requirements are subject to state and / or local laws and regulations and may be required prior to employment

Valid driver's license, if driving a company-owned or client-provided vehicle

Minimum of three (3) years of work experience showing aptitude for assisting in the operational management of a large semi-independent business enterprise

Work history to include each of the following :

Supervising emergency preparedness and response procedures

Implementing corporate security directives, building community partnerships with local law enforcement and emergency response agencies, implementing security programs, managing security personnel, conducting risk assessments, enforcing physical security measures and practices to ensure the client directives are carried out on an ongoing basis

Leading a diverse team of security personnel

Proven ability to make decisions without management present based upon security operational guidelines

Advanced relationship building skills

Effective oral and written communication skills; write informatively, clearly, and accurately

Planning and organizing skills

Proficiency with Microsoft Office Applications

Problem solving skills

Active listening skills

Demonstrated ability to assess and evaluate situations effectively

Able to synthesize facts, concepts, principles

Able to identify critical issues quickly and accurately

Attention to detail; able to compile, sort, and interpret data

Research, investigate, compile information

Demonstrated ability to mediate conflict with tact, diplomacy

Coaching, mentoring, motivating skills

Able to manage multiple projects

Aptitude with computer systems; CCTV, Access Control, and badge administration

Strong administrative and leadership abilities

Strategic orientation skills

Team leadership skills

Preferred Qualifications (Nice To Have) :

College degree in Business Administration or a law enforcement-related field

American Society of Industrial Security (ASIS) International Certified Protection Professional (CPP) certification

Law enforcement experience (military police or civilian law enforcement)

Military experience

Graduate of certified public safety academy (e.g., Law Enforcement, Firefighter / Paramedic, Corrections Officer)

Benefits :

Medical, dental, vision, basic life, AD&D, and disability insurance

Enrollment in our company's 401(k) plan, subject to eligibility requirements

Eight paid holidays annually, five sick days, and four personal days

Vacation time offered at an accrual rate of 3.08 hours biweekly. Unused vacation is only paid out where required by law.

Allied Universal is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race / ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship / association with a protected veteran, or any other basis or characteristic protected by law. For more information : www.aus.com

If you have any questions regarding Equal Employment Opportunity, have difficulty using the online system and require an alternate method to apply, or require an accommodation at any time during the recruitment and / or employment process, please contact our local Human Resources department. To find an office near you, please visit : www.aus.com / offices .