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Care Manager, LTSS

Care Manager, LTSS

Molina HealthcareMcLean, IL, United States
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JOB DESCRIPTION Job Summary

Provides support for care management / care coordination long-term services and supports specific activities and collaborates with multidisciplinary team coordinating integrated delivery of member care across the continuum for members with high-need potential. Strives to ensure member progress toward desired outcomes and contributes to overarching strategy to provide quality and cost-effective member care.

Essential Job Duties

  • Completes comprehensive member assessments within regulated timelines, including in-person home visits as required.
  • Facilitates comprehensive waiver enrollment and disenrollment processes.
  • Develops and implements care plans, including a waiver service plan in collaboration with members, caregivers, physicians and / or other appropriate health care professionals and member support network to address the member needs and goals.
  • Performs ongoing monitoring of care plan to evaluate effectiveness, document interventions and goal achievement, and suggest changes accordingly.
  • Promotes integration of services for members including behavioral health care and long-term services and supports (LTSS) and home and community resources to enhance continuity of care.
  • Assesses for medical necessity and authorizes all appropriate waiver services.
  • Evaluates covered benefits and advises appropriately regarding funding sources.
  • Facilitates interdisciplinary care team (ICT) meetings for approval or denial of services and informal ICT collaboration.
  • Uses motivational interviewing and Molina clinical guideposts to educate, support and motivate change during member contacts.
  • Assesses for barriers to care and provides care coordination and assistance to members to address psycho / social, financial, and medical obstacles concerns.
  • Identifies critical incidents and develops prevention plans to assure member health and welfare.
  • Collaborates with licensed care managers / leadership as needed or required.
  • 25-40% estimated local travel may be required (based upon state / contractual requirements).

Required Qualifications

  • At least 2 years health care experience, including at least 1 year of experience working with persons with disabilities / chronic conditions long-term services and supports (LTSS), and 1 year of experience in care management, or experience in a medical and / or behavioral health setting, or equivalent combination of relevant education and experience.
  • Licensed Practical Nurse (LPN) or Licensed Vocational Nurse (LVN). Clinical licensure and / or certification required ONLY if required by state contract, regulation or state board licensing mandates. If licensed, license must be active and unrestricted in state of practice.
  • In some states, a bachelor's degree in a health care related field may be required (dependent upon state / contractual requirements).
  • Valid and unrestricted driver's license, reliable transportation, and adequate auto insurance for job related travel requirements, unless otherwise required by law.
  • Demonstrated knowledge of community resources.
  • Ability to work within a variety of settings and adjust style as needed - working with diverse populations, various personalities and personal situations.
  • Ability to operate proactively and demonstrate detail-oriented work.
  • Ability to work independently, with minimal supervision and self-motivation.
  • Ability to demonstrate responsiveness in all forms of communication, and remain calm in high-pressure situations.
  • Ability to develop and maintain professional relationships.
  • Excellent time-management and prioritization skills, and ability to focus on multiple projects simultaneously and adapt to change.
  • Excellent problem-solving, and critical-thinking skills.
  • Strong verbal and written communication skills.
  • Microsoft Office suite / applicable software program proficiency, and ability to navigate online portals and databases.
  • In some states, a bachelor's degree in a health care related field may be required (dependent upon state / contractual requirements).
  • Preferred Qualifications

  • Certified Case Manager (CCM), Licensed Vocational Nurse (LVN) or Licensed Practical Nurse (LPN). License must be active and unrestricted in state of practice.
  • Experience working with populations that receive waiver services.
  • To all current Molina employees : If you are interested in applying for this position, please apply through the Internal Job Board.

    Molina Healthcare offers a competitive benefits and compensation package. Molina Healthcare is an Equal Opportunity Employer (EOE) M / F / D / V

    Pay Range : $25.2 - $49.15 / HOURLY

  • Actual compensation may vary from posting based on geographic location, work experience, education and / or skill level.
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