Customer Org Engagement Specialist

Department :

Customer Planning Strategy & Delivery

Our Company Promise

We are committed to provide our Employees a stable work environment with equal opportunity for learning and personal growth. Creativity and innovation are encouraged for improving the effectiveness of Southwest Airlines. Above all, Employees will be provided the same concern, respect, and caring attitude within the organization that they are expected to share externally with every Southwest Customer.

Job Description : Job Summary

All of Southwest's People come together to deliver on our Purpose; Connecting People to what's important in their lives through friendly, reliable, and low-cost air travel. The Customer Organization Engagement Specialist delivers on our Purpose by providing administrative and project support to theEmployee Engagement & Insights Team. This role ack nowledges Employee life events on behalf of Customer CARE S enior Leaders, coordinating run-of-show and prepping items for meetings and events, paying vendor invoices, reconciling budgets, and providing support to the Employee Engagement & Insights Team. The Customer Organization Engagement Specialist is passionate about supporting our People, continually learning and growing in their expertise each day, and helping to pilot the future of Southwest.

Additional details :

The culture of Southwest Airlines means we value the camaraderie, collaboration, and innovation that occurs when we come together and interact face-to-face at our vibrant Corporate Campus. Due to the nature of this role, you would be required to work from our Dallas, TX headquarters facility during business hours.

U.S. citizenship or current authorization to work in the U.S. required and no current or future work authorization sponsorship available .

We're committed to fair hiring practices and to making employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, military or veteran status, disability, genetic information, or other legally protected characteristics.

Responsibilities

• Participate actively in regularly scheduled meetings for both the Team and department to ensure successful results that meet the changing needs of SWA
• Assist in the delivery of projects on time, on target, and on budget
• Manage logistics for a variety of department initiatives
• Organize materials for meetings, presentations, and reports
• Capture notes and project flows into PowerPoint presentations
• Communicate with outside sources, vendors, Teams, and internal Customers via personal contact, telephone, and written correspondence
• Must be able to meet any physical ability requirements listed on this description
• May perform other job duties as directed by Employee's Leaders

Knowledge, Skills, and Abilities

Education

Experience

Licensing / Certification

Physical Abilities

Other Qualifications

Pay & Benefits :

Competitive market salary from $58,850.00 - $65,400.00 per year

Benefits you'll love :

dependents too)

contributions up to 9.3% of your eligible earnings

Savings Plan- when Southwest profits, you profit

pets)

employment. You will have 30 days to select and enroll in your health plan with

coverage retroactively available to your first day of employment.

and applicable IRS limits

and are made at the discretion of the Company

Southwest Airlines is an Equal Opportunity Employer.

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