Salesforce Business Analyst / Admin

Description

TEKsystems' client has a need to add a technical Salesforce BA to their team.

The manager would prefer for this person to sit in Kansas City, Dallas or St. Louis. For KC, they would be hybrid and need to go into the office. Dallas and St. Louis could be remote. She would not rule out a strong candidate that sits outside one of those areas, if they are the right fit overall.

Aside from some of the responsibilities and duties below, this person will primarily be responsible as a Technical Business Analyst on their benefits project. It would be gathering requirements for the initial data migration and for building the API’s for their MuleSoft integration to a brand new Salesforce org.

We are needing a seasoned Salesforce Business Analyst / Administrator. This is your chance to be part of a team where your insights and expertise will shape our design and features, influencing multiple cross-functional teams.

As a key player, you’ll help the client strategize for the future, aligning with Product Owners and understanding their business needs and requirements to ensure their success. This role is pivotal in understanding the goals of each Product Owner, the business process, technical requirements, the capacity of the development team, and the sequencing of work.

Your curiosity, creativity, communication skills, and initiative will contribute to the growth of the client, a world-class organization that has been named a Best Place to Work in insurance by Business Insurance for 15 years in a row!

Top Skills Details

Salesforce, BA, Admin, Insurance experience, CRM, agile methodology, EASS, Integration, Mulesoft

Responsibilities :

• Build and maintain solid relationships with Product Owners; act as the primary liaison between business users, technical and cross-functional teams
• Gather, understand and document business processes, functional requirements, and cross-functional needs, ensuring that requirements are unambiguous, testable, measurable, and articulated in a manner that allows the team to propose, estimate, construct and deliver exceptional solutions
• Represent the CoE by enforcing best practices and long-term quality of the platform
• Understand and document functional requirements, and cross-functional needs in clear, testable, and measurable requirements.
• Manage the product backlog, understanding the priorities and dependencies to deliver the best ROI to the business.
• Lead projects from discovery through User Acceptance Testing (UAT) and go-live.
• Create use cases, context and process diagrams, and perform process analysis.
• Facilitate requirement elicitation workshops, user working and training sessions for end-user representatives
• Lead stand-up, sprint planning, and other agile ceremonies.
• Assist in prioritizing bug fixes and enhancement requests
• Provide exceptional customer service and adhere to the client's Core Values.

Qualifications :

• Minimum of 3 years of experience as a Business Analyst
• Minimum of 3 years of Salesforce experience, including Sales & Service, Communities a plus
• Experience with Agile methodologies
• Understanding of Salesforce capabilities and constraints, best practices, and the ability to clearly communicate those to Stakeholders
• Strong communication, critical thinking, time management, initiative and interpersonal skills
• Salesforce Administrator certification, Business Analyst certification a plus
• Salesforce Platform App Builder certification, a plus
• Experience in the Insurance industry and FSC, a plus
• Experience working with vendors, a plus
• BA / BS degree, preferred

Skills

Salesforce, BA, Admin, Insurance experience, CRM, agile methodology, EASS, Integration, Mulesoft

Additional Skills & Qualifications

Effective communication skills

She needs someone with initiative who is not afraid to speak up, who works well on their own and does what is needed without needing to be told.

Experience Level

Intermediate Level

Pay and Benefits

The pay range for this position is $50.00 - $65.00 / hr.

Eligibility requirements apply to some benefits and may depend on your job

classification and length of employment. Benefits are subject to change and may be

subject to specific elections, plan, or program terms. If eligible, the benefits

available for this temporary role may include the following :

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off / Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a hybrid position in Kansas City,MO.

Application Deadline

This position is anticipated to close on Oct 15, 2025.

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About TEKsystems :

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.