Rep, Mobile Examiner - (P / T) - ExamOne / Albuquerque, NM area

Job Overview

Rep, Mobile Examiner - (P / T) - ExamOne / Albuquerque, NM area. Under the direction of the Branch Manager or Field Leader, the Mobile Examiner\'s primary responsibility is to provide coverage in the field ensuring that mobile exams are completed accurately and on time. Maintain a safe and professional environment for applicants, clients, and employees. Perform all aspects of an insurance exam, including specimen collection and processing duties following established practices and procedures. May also be required to act as coach, mentor, instructor and resource person for new employees who have completed the required phlebotomy training program.

Responsibilities

• Ensures all specimens are collected accurately and on time.
• Collects specimens according to established procedures.
• Conducts in-center exams and mobile exams, including taking basic vitals, medical histories, venipuncture, urine collection, and EKG. Also collects specimens for pre-employment drug screenings and other Quest Diagnostics services.
• Responsible for completing application packets and other paperwork accurately.
• Label, centrifuge and split specimens as required by test order.
• Upload and complete cases in portal within 24 hrs on weekdays and within 48 hrs on weekends.
• Package specimens for transport and ship to lab indicated on work orders.
• Responsible for the safe and timely transporting of specimens, supplies, equipment and materials to the appropriate destination.
• Maintains records of each specimen collected each day. Support Record Deletion process when directed by Management.
• Submits original paperwork to destination.
• Provides customer service to clients.
• Follows current Examiner's Manual and complies with departmental policies, protocols and procedures.
• Maintains all appropriate phlebotomy logs and keeps error rate at no more than 3%.
• Confirms exams with clients day before appointment and statuses the case at time of confirmation.
• Correct non-applicant errors within a 24-hour timeframe.
• Submits accurate time and travel logs as directed by management and on time; submits accurate expense forms, if applicable, on the required day.
• Properly clock in and out for work assignments; provides travel logs when applicable.
• Maintains neat, clean work areas and adheres to grooming and lab coat policies; wears company ID badge at all times.
• Answers the telephone in a friendly and helpful manner; communicates appropriately with customers, agents, applicants, coworkers and the public; resolves problems with supervisor guidance when needed.
• Acts as mentor and resource for new employees; assists with SOP implementation for examiner services; distributes technical information to the work group.
• Flexible travel (up to 25-mile radius) and flexible work hours; maintain availability in Examview; other duties as assigned within scope of the position.
• Required use of company i-pad or specified electronic device.

Qualifications

About The Team & Equal Opportunity

Quest Diagnostics honors our service members and encourages veterans to apply. Equal Opportunity Employer : Race / Color / Sex / Sexual Orientation / Gender Identity / Religion / National Origin / Disability / Vets or any other legally protected status.

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