Dairy Refrigeration Technician

Job Description

Job Description

Level II Service Technicians are essential members of our team, offering reliable and experienced service to our customers. Their primary responsibilities include experienced installation, maintenance, and service to our customers' facilities. In this role, they are expected to demonstrate a positive attitude, encourage each other, and instill confidence in our customers regarding their proficiency in delivering efficient service. Additionally, they play a supportive role in assisting those with less or differing experience and fostering growth within the team.

Communication Understand what is being asked and update the Lead on what has been completed and what still needs to be finished

Responsive Service Respond promptly to service calls as required by the Lead

Efficient Service Efficiently troubleshoot and repair malfunctioning dairy equipment

Completed Service Paperwork completed on farm; Parts returned to proper inventory location

Emergencies Accountable to answer and respond timely to after-hours calls

Appearance Professional personal and vehicle condition

Attitude Demonstrate a positive outward attitude towards the Excel team and customers

Teaching Patiently teach alongside the team as they acquire new skills

Training Learn the refrigeration process and earn EPA universal certification

Team Work together and share responsibilities and workloads to support the team

PHYSICAL AND PSYCHOLOGICAL JOB REQUIREMENTS :

• Communication, Organization, and Problem-solving : Proficiency in communication, organization, and problem-solving skills.
• Prioritization and Multi-tasking : Ability to prioritize tasks, multi-task, and effectively solve problems.
• Safe Driving Skills : Demonstrated attentive driving skills.
• Physical Stamina : Endurance for prolonged periods of standing, walking, bending, stooping, and sitting.
• Sensory Abilities : Normal range of hearing and visual acuity.
• Strength and Mobility : Capability to lift objects weighing up to 100 lbs. and carry loads of up to 80 lbs. for distances of up to 100 feet.
• Handling of Equipment and Supplies : Competence in handling, pushing / pulling dairy equipment and hygiene equipment and supplies.
• Language Proficiency : Proficient reading, writing, understanding, and communication skills in English.

WORK ENVIRONMENT AND HAZARDS :

DEFINED JOB DUTIES, RESPONSIBILITIES, AND EXPECTATIONS :

QUALIFICATIONS (Acceptable combination of the following) :

Education and Experience :

Skills and Abilities :

Requirements :