Technical Project Manager

Job Description

Job Description

Benefits :

• Competitive salary
• Dental insurance
• Health insurance
• Opportunity for advancement
• Paid time off
• Vision insurance
• Wellness resources

Technical Project Manager

StraViso Frisco, TX 75034

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StraViso Technical Project Manager

Do you want to join a technology company and be part of incredible growth? Are you looking for a position where you can make a significant impact? At StraViso, we are looking for talented, focused, and fun people to join our rapidly expanding team.

StraViso, an Artificial Intelligence company, focuses on helping businesses grow revenues, reduce costs, gain efficiencies, and improve engagement through its state-of-the-art AI driven automation and communication platforms. Our solutions and platforms are already being used by Fortune 10 / Fortune 500 companies to optimize operations.

We accomplish this mission through our products which provide an over-the-top integration between disparate business systems to create a customer engagement and automation platform. It provides companies a unique opportunity to unify and optimize customer engagements, process flows and information access.

This is an incredible opportunity for the right person to grow their career while helping grow our company.

As a Technical Project Manager (TPM), you will oversee project planning, manage the product / platform implementation and customer enhancements. You will be responsible for all phases of software product delivery including interacting with client to gather requirements, work with business analysts to create a requirements definition and solution design, work with team leads to complete the project on time and with highest quality. You will coordinate with various departments of the Clients IT and Business teams for the implementation and rollout of the product. You will also support any Production related issues and work with internal team to resolve those issues quickly to minimize business impacts. You act as the key advocate and trusted advisor for your customers and will guide them throughout the lifecycle of their engagement with StraViso.

As a TPM, you are responsible for delivering technical success to customers by taking a proactive approach to solving clients needs. You will influence and be accountable for the successful delivery and execution of client implementations.

The ideal candidate has excellent communication, conflict management and negotiation skills, with a background in telco or with large enterprise clients. You should be versed in understanding business requirements, anticipating barriers, and proactively initiating creative solutions.

Responsibilities :

Be main point of contact to clients for any project related aspects.

Lead, coordinate and execute project development and change management activities working with clients and internal team members.

Review technical and functional requirements, verify technical feasibilities, identify impact and risks and guide client and internal personnel on the better approaches for on time and high-quality deliverables.

Ensure on time, high quality and within budget delivery of the project and change management.

Create comprehensive project plan to meet customer business needs and company goals.

Create Project Charter and Status report and share with management and client.

Other functional activities include, participate on client PI Planning activities, keep JIRA and Other Project Management tools up to date for various user stories, defects, tickets, enhancements, etc. Verify technical aspects of the projects, verify API connectivity, request-response structures and create an Impact analysis of the changes on the platform functionality. Demo product enhancements to clients and get feedback / approvals before production implementation. Work with clients on successful rollout of the platform to users.

Required Professional Qualifications / Skills

Job Type : Full-time

Experience :

Customer Success, Project Management, Solutioning : 10 years (Preferred)

Work Location : One location