Director of Operations (West Lake Hills)

Our client, a healthcare provider is seeking a permanent Director of Operations to work out of their corporate offices in North Austin, TX. This role is onsite 5 days a week from the hours of 9 : 00 am - 5 : 00 pm, Monday through Friday. Candidates must have experience out of healthcare administration and must have 5+ years of experience managing patience services. This role offers up to $120K annually based on experience as well as benefits after 30 days of employment.

Responsibilities :

• Oversee day-to-day non-clinical operations with a focus on process improvement and standardization across facilities.
• Collaborate with cross-functional departments (Billing, IT, HR) to implement new systems and operational initiatives.
• Track key operational metrics and performance indicators, identifying improvement opportunities and driving corrective action.
• Ensure compliance with all organizational policies and applicable federal, state, and local regulations.
• Serve as administrator for company policies, documentation, and audit processes.
• Maintain operational reporting to support internal and external reviews.
• Partner with IT to ensure operational systems (PACS, EMR, registration portals) are functional and optimized.
• Support technology implementation and troubleshooting for front office and administrative systems.
• Ensure adherence to data security and HIPAA compliance standards.
• Identify and resolve workflow inefficiencies across departments and recommend sustainable solutions.
• Develop and maintain Standard Operating Procedures (SOPs) for operational and administrative functions.
• Support training and documentation efforts to ensure staff compliance and readiness.
• Lead or assist in cross-functional projects to enhance operational effectiveness.
• Provide direct supervision and coaching to operations admin assistant and office coordinator, fostering collaborations, accountability, and professional growth.

Requirements :

Beacon Hill is an equal opportunity employer and individuals with disabilities and / or protected veterans are encouraged to apply.

California residents : Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

If you would like to complete our voluntary self-identification form, please click here or copy and paste the following link into an open window in your browser : https : / / jobs.beaconhillstaffing.com / eeoc /

Completion of this form is voluntary and will not affect your opportunity for employment, or the terms or conditions of your employment. This form will be used for reporting purposes only and will be kept separate from all other records.

Company Profile :

Founded by industry leaders to set a new standard in search, career placement and flexible staffing, we deliver coordinated staffing solutions with unparalleled service, a commitment to project completion and success and a passion for innovation, creativity and continuous improvement.

Our niche brands offer a complete suite of staffing services to emerging growth companies and the Fortune 500 across market sectors, career specialties / disciplines and industries. Over time, office locations, specialty practice areas and service offerings will be added to address ever changing constituent needs.

Learn more about Beacon Hill and our specialty divisions, Beacon Hill Associates, Beacon Hill Financial, Beacon Hill HR, Beacon Hill Legal, Beacon Hill Life Sciences and Beacon Hill Technologies by visiting www.bhsg.com .

Benefits Information :

Beacon Hill offers a robust benefit package including, but not limited to, medical, dental, vision, and federal and state leave programs as required by applicable agency regulations to those that meet eligibility. Upon successfully being hired, details will be provided related to our benefit offerings.

We look forward to working with you.

Beacon Hill. Employing the Future (TM)