Service Greeter

Job Description

Job Description

Job Opportunity : Service Greeter

Location : Dealership - Newport Beach, CA

Department : Service

Compensation : $17.00–$19.00 per hour (non-exempt, hourly)

Employment Type : Full-Time or Part-Time

About Optima Dealer Services

Optima Dealer Services, Inc. is a premier staffing and consulting partner to top-tier automotive dealerships throughout California. We are customer-focused, operations-driven, and committed to delivering unmatched guest experiences. As we continue to grow, we are looking for enthusiastic and service-oriented professionals to join our exceptional team.

Position Summary

As a Service Greeter , you are the first and most important point of contact for guests arriving at the service drive. You will welcome customers with warmth and professionalism, ensure smooth check-in processes, and support our service team in creating a seamless and memorable experience for every guest.

Why You’ll Love Working With Us

Front-Line Engagement : Be the face of the dealership and make an immediate impact.

Energetic Environment : Every day is fast-paced, engaging, and different.

Pathways to Growth : Many of our Service Greeters move into service advisor, guest experience, or operations roles.

Automotive Exposure : Work in a luxury dealership setting surrounded by the latest vehicle models.

Employee-Centered : We comply with all California labor laws, ensuring fair pay, rest breaks, overtime eligibility, and a safe, respectful work environment.

Key Responsibilities

Guest Reception : Greet all service guests upon arrival with a courteous and welcoming demeanor.

Check-In Support : Assist guests in the check-in process and guide them to appropriate service staff.

Status Communication : Relay vehicle status updates and wait time estimates to guests in a timely manner.

Service Coordination : Collaborate with service advisors, porters, and technicians to ensure efficient workflow and a smooth guest experience.

Professional Appearance : Help maintain cleanliness and a polished environment in the service drive and waiting lounge.

Other Duties as Assigned : Provide general support and remain flexible to meet team needs.

Minimum Qualifications

Must be at least 18 years old .

Valid California driver’s license with a clean driving record.

Minimum 3 years of driving experience preferred.

Ability to drive both automatic and manual transmission vehicles (preferred).

Comfortable working on your feet for extended periods in indoor and outdoor environments.

Excellent communication skills and a professional demeanor.

Ability to safely operate vehicles in tight spaces.

Strong attention to detail and sense of urgency.

Previous experience in customer service , hospitality , or retail is highly desirable.

Bilingual skills are a plus!

Compensation & Benefits

Hourly Pay : $17.00 to $19.00 based on experience and qualifications.

Eligible employees may receive :

Paid sick leave (per California law)

Holiday pay , health benefits , and overtime (if applicable)

Opportunities for growth and internal promotions

How to Apply

Ready to make an impact? Submit your resume and application today. Click "Apply" below to take the next step in your career with Optima Dealer Services.

Equal Opportunity Employer

Optima Dealer Services, Inc. is an Equal Opportunity Employer . We value diversity and are committed to building an inclusive environment for all employees. All employment decisions are based on qualifications, merit, and business needs, without regard to race, color, religion, gender, gender identity, sexual orientation, age, disability, national origin, or veteran status.

Diversity Is Our Heritage—and Our Future

At Optima Dealer Services, diversity and inclusion are integral to who we are. We strive to foster a culture where every individual is respected, valued, and empowered to succeed. Join a team that celebrates uniqueness and promotes equity across all levels of the organization.