HVAC Operations ManagerObie Comfort Solutions • Framingham, MA, USA
HVAC Operations Manager
Obie Comfort Solutions • Framingham, MA, USA
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job_description.job_card.job_descriptionFun : We celebrate our success. We come to work through choice, not necessity. We choose our attitude; we will be genuine, friendly, and upbeat! Teamwork : We work together as a team. If someone fails, we all fail. If someone celebrates, we all celebrate! Results : We drive top performance in all areas, going above and beyond, with the goal of exceeding expectations and creating long-lasting relationships. Excellence : We do great things with the gifts we've been given! We believe that hard work is a priority, and we're bringing that to every job. Trust : We honor our commitments by following through with what we say we are going to do, even if it costs us. We make commitments with care and then live up to them. Respect : We treat others like we would want to be treated. We respect ourselves, our fellow team members, our vendors, the company, and most importantly, we respect our customers' homes and families. Oversee daily HVAC operations to ensure smooth efficiency, profitability, and customer satisfaction Lead and support team performance, training, scheduling, and dispatch coordination Manage budgets, payroll, reporting, and assist with collections and A / R processes Ensure compliance with safety standards, regulations, and company policies Monitor KPI's, review job progress, and drive continuous process improvement Coordinate fleet maintenance, warehouse staging, and inventory control Handle customer communication and resolve service issues as needed Perform additional duties as required Bachelor's degree in Business Administration or related field ; MBA is a plus Proven experience in operations management , including profit & loss responsibility Experience in the trade sector (HVAC, plumbing, electrical) is preferred Strong strategic planning and business development skills Excellent leadership abilities with a focus on supervising teams effectively Demonstrated expertise in process improvement and project management Ability to drive sales growth through operational excellence Proficiency in MS Office Exceptional communication & interpersonal skills
Are you looking for a rewarding career opportunity with a company that values its employees and upholds strong core values? Look no further! Obie Comfort Solutions is seeking an HVAC Operations Manager to join our dynamic team. We offer a supportive and inclusive work environment with a range of benefits and opportunities for personal and professional development.
Reasons to Work Here :
- Comprehensive Health Coverage : Enjoy peace of mind with our health insurance with 65% employer contribution. Dental and vision plans also available.
- Financial Security : Plan for your future with our 401K plan, including a 4% company match to help you secure your financial future.
- Vacation : 40 hours of vacation in the first year and 80 hours of vacation in the second year.
- Paid Holidays : Enjoy 6 paid holidays throughout the year.
- Company Events : We foster a sense of community and team spirit. Join us at our summer event for the company staff, and don't miss our festive and fun Christmas party, where employees and their families are welcome.
- Monthly Birthday Celebrations : We believe in recognizing and celebrating our employees' special days. Every month, we come together to celebrate birthdays, creating a warm and friendly atmosphere.
- Long-Term Commitment : Our company has a proud history of retaining dedicated employees who have been with us for over a decade. Join a team where your dedication is recognized and rewarded.
- Family Feel Where We Celebrate Your Milestones : Many of our employees describe Obie Comfort Solutions as a family where they feel a sense of belonging and support. Our owner treats employees like individuals, recognizing and celebrating the milestones in their personal and professional lives.
- Take Home Company Vehicle
Our Core Values :
At Obie Comfort Solutions, we live by our core values. They guide our actions and decisions every day.
Position Summary : The Operations Manager serves as a critical role within the company, committed to operational excellence, team development, and business growth. This role oversees the day-to-day functions across departments, ensuring efficiency, profitability, and a high standard of service. With a focus on strategic planning, process improvement, and cross-functional collaboration, the Operations Manager plays a key role in driving performance, maintaining compliance, and supporting a strong, customer-focused culture.
Main Job Responsibilities :
Work Hours : Monday through Friday, 7 : 00am to 3 : 30pm
Compensation : On-target earnings of $120,000 annually, base salary plus performance-based bonus opportunities
Desired Qualifications :
Experience with service management software (e.g. Service Titan) is a plus
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Operation Manager • Framingham, MA, USA
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