Manager, Asset Protection

Be Part Of An Amazing Story

Macy's is more than just a store. We're a story. One that's captured the hearts and minds of America for more than 160 years. A story about innovations and traditionsabout inspiring stores and irresistible productsabout the excitement of the Macy's 4th of July Fireworks, and the wonder of the Thanksgiving Day Parade. We've been part of memorable moments and milestones for countless customers and colleagues. Those stories are part of what makes this such a special place to work.

Job Overview

The Manager, Asset Protection oversees one of the highest shortage locations, with an elevated scope of responsibility that may include executive direct reports and increased staff levels, higher sales volume, or significant shortage risk. They serve as the subject matter expert on Asset Protection and Shortage Reduction Strategies within their location, the experience they bring in asset protection and shortage reduction is essential in supporting the overall company goal for topline results.

What You Will Do

Shortage

• Lead the store executive team in planning, implementing, monitoring, and managing the store's shortage prevention and awareness programs
• Develop relationships with Store, Division, and Regional leaders to gain support towards achieving shortage goals
• Manage and monitor internal and external theft investigations, apprehensions, and recoveries
• Analyze theft trends through the utilization of available AP reports, systems, and technology
• Establish a high level of shortage awareness and effectiveness determined by audit results
• Ensure that all AP policies and procedures are thoroughly understood by the AP team and executed effectively
• Manage and monitor payroll expenses
• Support the preparation, take, and reconciliation of the annual inventory process
• Focus on significant shortage opportunities and develop action plans with a higher level of impact to improve location and district results
• Assume an elevated leadership role within the division to include special projects beyond the normal scope of responsibility

Customer

People

Skills You Will Need

Leadership : Demonstrated ability to lead and inspire teams to achieve shortage prevention goals, while upholding company values and fostering a positive work environment

Strategic Thinking : Capacity to develop and execute effective shortage prevention strategies tailored to the unique needs and challenges of the location

Relationship Building : Strong interpersonal skills to establish and maintain relationships with Store, Division, and Regional leaders, gaining support for shortage reduction initiatives

Analytical Skills : Proficiency in analyzing theft trends and utilizing available reports, systems, and technology to identify and address areas of concern proactively

Communication : Clear and concise communication skills, both verbal and written, to effectively convey information to diverse audiences, including senior leadership, colleagues, and external partners

Adaptability : Capacity to handle high-pressure situations with professionalism and composure, adapting strategies as needed to address evolving challenges

Time Management : Strong organizational skills to effectively manage resources, prioritize tasks, and meet deadlines while maintaining regular attendance and punctuality

Who You Are

Candidates with a High School Diploma or equivalent are encouraged to apply.

3-5 years of prior Asset Protection management experience

This position requires heavy lifting, constant moving, standing, and reaching with arms and hands

Involves standing for at least two consecutive hours, lifting at least 30 lbs. stooping, kneeling, crouching, and climbing ladders

May involve reaching above eye level

Requires close vision, color vision, depth perception, and focus adjustment

Able to sustain long periods enclosed in surveillance areas

Able to work a flexible schedule, including days, evenings, weekends, and holidays, based on department and company needs

What We Can Offer You

Join a team where work is as rewarding as it is fun! We offer a dynamic, inclusive environment with competitive pay and benefits. Enjoy comprehensive health and wellness coverage and a 401(k) match to invest in your future. Prioritize your well-being with paid time off and eight paid holidays. Grow your career with continuous learning and leadership development. Plus, build community by joining one of our Colleague Resource Groups and make a difference through our volunteer opportunities.

Some additional benefits we offer include :

This job description is not all-inclusive. Macy's, Inc. reserves the right to amend this job description at any time. Macy's, Inc. is an Equal Opportunity Employer, committed to a diverse and inclusive work environment.