Overview
Join to apply for the Part Time - Fulfillment Associate role at Saks OFF 5TH . Saks OFF 5TH is the premier luxury off-price destination with more than 100 stores in the U.S. and Canada, and online at SaksOFF5TH.com. The company provides luxury fashion at value through its merchandise authority and seamless connection between ecommerce and stores.
We are seeking a motivated and hardworking Fulfillment Associate to join our team. You will be the behind-the-scenes driving force of our retail sales by helping execute customers' online and store order requests. You will work with back-of-house teams and have opportunities to grow within the company.
Responsibilities
- Primarily execute order requests including location, packing and shipping of merchandise while maintaining an overall exceptional customer experience
- Achieve individual and store goals for "Ship from Store" and "Store to Store" productivity while complying with fulfillment standards and procedures
- Drive omni-channel Net Promoter Score / Voice of Customer Score by providing exceptional customer service
- Ensure Fulfillment Area standards are maintained in an organized and clean manner
- Fold merchandise, remove sensor tags, and pack and ship orders according to company policy
- Work with Asset Protection to identify inventory inaccuracies and shortage opportunities created through incorrect ticketing
- Identify discrepancies in On-Hand Units
- Execute other digital duties as assigned
- Support and embody a positive store culture through honesty, integrity, and respect
- Maintain accuracy, organization, and diligence in fulfillment duties
- Proactively engage and learn to become proficient with handheld data scanners and other equipment as needed
- Apply basic mathematical skills and data entry
- Adhere to all company policies and procedures in a professional and respectful manner
- Efficiently complete tasks and special projects as assigned by store leadership
You Also Have
High school diploma or equivalentStrong organizational skillsAbility to work effectively using electronic fulfillment systems & inventory management systemsPrior Fulfillment experience preferredRetail experience preferredExperience working in a fast-paced, high-volume environmentCapability to lift objects up to 20 lb with or without reasonable accommodationAbility to stand and walk for prolonged periods; comfortable squatting, kneeling, and crouchingAbility to work effectively with peers and supervisors to accomplish tasksFlexibility to work evenings, weekends and public holidaysYour Life And Career At Saks OFF 5TH
Be part of an empowered, innovative team with a customer-centric mindsetExposure to rewarding career advancement opportunities across corporate offices, retail stores, photo studios, and distribution centersA culture that promotes a flexible work environmentBenefits package for all eligible full-time employees (including medical, dental and vision)Excellent employee discount and other exciting perksThank you for your interest in Saks OFF 5TH. We look forward to reviewing your application.
Equal Employment Opportunity : Saks OFF 5TH provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Saks OFF 5TH complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Saks OFF 5TH welcomes all applicants for this position. Accommodations are available upon request in relation to the materials or processes to be used.
Job Details
Seniority level : Entry levelEmployment type : Part-timeJob function : Management and ManufacturingIndustries : Retail Apparel and FashionNote : This listing includes multiple references to similar roles and generic postings. Referrals and alerts may be shown on the source page but are not necessary for the core responsibilities described above.
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